Sabrina Altine

•Financial Oversight & Reporting: Manage branch finances, including tracking daily rental income, processing payments, and managing cash flow. Prepare and analyze financial reports to track performance and identify opportunities for improvement.
• Operational Efficiency & Process Improvement: Streamline operations and implement best practices to improve efficiency, reduce costs, and enhance productivity. Monitor operational processes to ensure adherence to company policies, and compliance with local regulations.
• Marketing & Community Engagement: Develop and execute local marketing strategies to increase brand awareness, and attract new customers. Build relationships with local businesses and community organizations to drive business growth.

• Staff Supervision & Training: Supervise and train a team of rental agents and customer service representatives. Provide ongoing coaching, feedback, and performance assessments to ensure adherence to company policies, and deliver top-notch service.
Sales & Marketing Support: Help with promotional activities and upselling services to increase branch revenue, such as offering upgrades or add-ons to rental customers. Assist in achieving branch sales targets.

• Team Leadership: Supervise and mentor a team of baristas, ensuring excellent customer service, a smooth workflow, and adherence to company policies. Provide training and ongoing feedback to ensure team members are continuously developing in their roles.
•Sales & Performance Monitoring: Track store performance metrics, including sales targets, and labor costs, to help drive business goals. Implement promotions and upselling strategies to boost revenue.
• Problem Solving & Conflict Resolution: Address any operational or customer issues quickly, ensuring minimal disruption to store operations, and maintaining a positive team environment.