Sabrina Arredondo
Carlsbad,NM
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Sales Manager
Black Cactus Hat Co.
Carlsbad , NM
2022.07 - 2024.08
- Participated in negotiations with vendors regarding product purchases or contracts.
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Receptionist
Carlsbad Rv Park
Carlsbad , NM
2022.03 - 2022.07
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted with special projects assigned by management when required.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Hallmark Merchandiser
Hallmark
Carlsbad , NM
2019.12 - 2020.12
- Assisted customers with locating desired items within store locations.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Provided training and support for new staff members in regards to merchandising operations.
- Conducted regular inventory checks to maintain accurate stock levels.
Customer Service Representative
Enterprise Rent-A-Car
Carlsbad , NM
2017.08 - 2018.07
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided exceptional customer service to ensure customer satisfaction.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries via phone, email, and chat.
Education
High school diploma -
Reese Educational Center
04.2015
Skills
- Cash Handling
- Scheduling
- Merchandising
- Sales
- Staff Management
- Sales Reporting
- Data Collection
- Stock replenishment
- Sales Techniques
- Floor set design
References
References upon request
Timeline
Sales Manager
Black Cactus Hat Co.
2022.07 - 2024.08
Receptionist
Carlsbad Rv Park
2022.03 - 2022.07
Hallmark Merchandiser
Hallmark
2019.12 - 2020.12
Customer Service Representative
Enterprise Rent-A-Car
2017.08 - 2018.07
High school diploma -
Reese Educational Center
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