Sabrina Arroyo
El Paso,TX
Summary
Compassionate Medical Assistant with extensive experience at Providence Medical Partners, skilled in phlebotomy and patient assessments. Proven ability to enhance clinic efficiency and improve patient satisfaction through effective communication and meticulous clinical documentation. A reliable team player dedicated to maintaining HIPAA compliance and fostering trust in patient care.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in Medical Assistant role.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Providence Medical Partners
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Santa Teresa Family Medical Center
03.2023 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
No Degree - Medical Assistant
Pima Medical Institute
El Paso, TX03-2023
High School Diploma -
Desert Pride Academy
Anthony, NM03-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- Clinical documentation
- Phlebotomy
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Patient assessments
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical supply inventory
- Fluent in English, Spanish
- OB/GYN procedures
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Heart Association.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Providence Medical Partners
06.2024 - Current
Medical Assistant
Santa Teresa Family Medical Center
03.2023 - 04.2024
No Degree - Medical Assistant
Pima Medical Institute
High School Diploma -
Desert Pride Academy
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