Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Barber

Orange Park,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

29
29
years of professional experience

Work History

Patient Access Representative II

Baptist Health of Jacksonville
06.2024 - Current
  • Trained and mentored new registration staff across front-end processes, including role-based EHR access, HIPAA compliance, insurance verification, and patient intake.
  • Verify the accuracy of insurance and payer data across systems; track enrollment-related tasks and deadlines.
  • Utilize Microsoft Excel to track transactions and enrollment statuses for accurate billing.
  • Monitor system workflows and proactively resolve application issues through cross-department collaboration.
  • Maintain adherence to HIPAA, EMTALA, and JCAHO standards while improving operational workflows.

Teacher, Secondary Science

Duval County Public Schools
11.2018 - 05.2025
  • Developed and facilitated instructional content tailored to diverse learning needs, integrating digital tools and data-driven approaches to improve outcomes.
  • Coordinated and led educational meetings, requiring detailed planning and administrative oversight.
  • Managed classroom operations, demonstrating adaptability and problem-solving in a fast-paced environment.

Patient Access Representative I

R1 RCM
09.2017 - 06.2024
  • Trained new staff on payer systems, billing procedures, and documentation compliance protocols.
  • Managed provider enrollment and EFT status corrections to minimize claim denials and support revenue cycle continuity.
  • Liaised with payers and internal departments to resolve enrollment and payment issues efficiently.
  • Tracked work queues, escalated aging issues, and collaborated across departments to meet turnaround standards.

Billing Representative II

OneCall
06.2018 - 11.2018
  • Researched and resolved payment disputes related to remittance discrepancies and rejected claims.
  • Managed follow-up tasks and documented payer interactions using Excel and internal tools.
  • Ensured provider enrollment data was accurate for claims processing and reimbursement continuity.

Senior Customer Service Representative

Prudential
09.1996 - 01.2017
  • Resolved high-level financial and payment issues for clients.
  • Led onboarding and mentoring for new hires; monitored quality and compliance metrics.
  • Supported financial operations with a focus on client satisfaction and regulatory adherence.

Education

Bachelor of Arts - Social Science

Ashford University
Clinton, IA
08.2011

Skills

  • Critical thinking
  • Policy analysis
  • Analytical thinking
  • Interpersonal skills
  • Legal compliance
  • Claim resolution
  • Teamwork and collaboration
  • Problem-solving
  • Clear and concise communication
  • Medical terminology
  • Microsoft Office Suite

Timeline

Patient Access Representative II

Baptist Health of Jacksonville
06.2024 - Current

Teacher, Secondary Science

Duval County Public Schools
11.2018 - 05.2025

Billing Representative II

OneCall
06.2018 - 11.2018

Patient Access Representative I

R1 RCM
09.2017 - 06.2024

Senior Customer Service Representative

Prudential
09.1996 - 01.2017

Bachelor of Arts - Social Science

Ashford University

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Sabrina Barber