Sabrina Bridglall
Two Men And A Truck
Queens
4
years of professional experience
Customer service and operations professional with experience in high-pressure environments including emergency communications and office management. Skilled in scheduling, client support, billing coordination, team supervision, and multitasking in fast-paced settings. Strong communicator with a focus on accuracy, organization, and customer experience.
Work History
Office Manager
1 Year 3 Months- Manage daily office operations to ensure efficient workflow and smooth coordination between customers and moving crews
- Schedule, reschedule, cancel, and book moves while maintaining high customer satisfaction
- Provide customer support and upsell moving supplies during high-stress situations
- Process invoices and maintain accurate billing and payment records
- Track storage inventory and maintain organized system documentation
- Manage accounts receivable, including payment tracking and follow-ups
- Handle administrative coordination for small claims documentation
- Supervise Customer Service Representatives and support team performance
- Conduct hiring, interviewing, and onboarding for CSR staff
- Create and maintain employee schedules to ensure proper coverage
- Coordinate vendor orders and office supply inventory
- Communicate ETA updates and schedule changes between customers and field crews
911 Telecommunicator
3 Months- Answered emergency and non-emergency 911 calls in a high-pressure environment
- Gathered and relayed critical information to dispatch units for police, fire, and medical response
- Provided calm, professional support to callers during emergencies
- Entered and documented call details accurately and efficiently
- Prioritized multiple urgent situations while maintaining communication clarity
Classroom Volunteer
9 Months- Assisted teachers with classroom instruction and daily activities
- Supported student behavior management and classroom structure
- Helped prepare classroom materials and maintain organization
- Followed instructional plans to support a productive learning environment
- Facilitated communication between parents and teachers regarding student progress
Education
High School Diploma
No Degree - Paused
Skills
Customer Service & Client Relations
Communication & Active Listening
Leadership & Team Supervision
Problem-Solving & Conflict Resolution
Time Management & Multitasking
Organization & Attention to Detail
Fast-Paced Operations
Scheduling & Workflow Coordination
Accounts Receivable & Billing Support
Adaptability & Strong Work Ethic
Timeline
Office Manager
Two Men And A Truck
04.2025 - 07.2026Read More
911 Telecommunicator
Velusia Sheriff's Office
06.2024 - 09.2024Read More
Classroom Volunteer
Our Lady of Perpetual Help Catholic School
09.2022 - 06.2023Read More
St Francis Prep
High School Diploma
Read More
Queens College
No Degree from Paused
Read More