Sabrina Buck
Lakeland,FL
Summary
Skilled in Quality Assurance and possessing a meticulous attention to detail, I excel in roles requiring high customer service and goal orientation. At Alliance Inspection Management, I led inspections and audits, significantly enhancing operational efficiency. My proficiency in English and web navigation supports my ability to deliver superior results in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Vehicle Inspector and Auditor
Alliance Inspection Management
Long Beach, CA
09.2024 - Current
- Submitted in-depth reports to professionals on vehicle conditions following inspections.
- Maintained accurate documentation of all inspections performed in accordance with company policies and procedures.
- Provided detailed reports on inspection findings to management and customers.
- Reviewed financial statements to ensure accuracy and compliance with regulations.
- Reviewed client documentation including contracts, invoices, bank statements.
Customer Service Representative
Tmone LLC/CenturyLink
Waycross, GA
12.2013 - 06.2015
- I enjoy assisting my coworkers and new hires the correct way to be the best customer service representative possible, while keeping a high sales rate and assuring the orders are correct 100%
- Knowing that my knowledge could simply help someone exceed better at their job
- Remote work in Search Engine Optimization and Quality Control.
Billing Clerk
R & L Carriers
Lakeland, FL
06.2012 - 06.2013
- Entry of Shipping bills of lading
- Responsible for five southeastern terminals of correcting and solving on problem billing
- Managed team of 3 members
- Excellent training and guidance for all employees
Leading Line Supervisor
United States Navy
Jacksonville, FL
03.1999 - 02.2010
- Oversaw daily office operations for staff of 8 employees
- Composed and drafted all outgoing correspondence and reports for managers
- Oversaw inventory and office supply purchases
- Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support
- Supervised the creation and validation of anti-terrorism plans on all ships
- Developed and led training programs in preparation for combat
- Prepared documents for destruction
- Tracked and filed administrative paperwork and personnel folders
- Maintained security of the local areas and performed route clearance for visiting high-ranking officials
- Quality assurance on all maintenance, reports, and qualifications
- Experience with both private and commercial vehicle inspections
- Conducted the vehicle inspection in accordance to the prescribed standards and within the given timeframe
- Maintained a record of all the damages to the vehicle with the help of vehicle inspection sheets and took pictures with the help of a digital camera
Education
High School Diploma -
Lake Gibson Senior High
Lakeland, FL01.1996
Associate of Science - Criminal Justice
Florida State College
Jacksonville, FLSkills
- Proficient in both written and verbal English
- Quality Assurance
- Iphone user
- Supervision
- Experience in navigating web browsers and smartphone apps for content interaction
- Meticulous attention to detail
- High customer service
- Goal oriented
- Search Engine Optimazation
Accomplishments
- Trained and supervised more than 10 personnel.
- Selected from amongst 50 peers to mentor 5 personnel.
- Recipient of Employee of the Month Award in December 2014.
- Consistently commended for resolving volatile customer situations quickly and courteously.
- Maintained a 98 percent quality average.
References
Upon Request
Phone
cell, 863-712-4541
Languages
English
Professional
Timeline
Vehicle Inspector and Auditor
Alliance Inspection Management
09.2024 - Current
Customer Service Representative
Tmone LLC/CenturyLink
12.2013 - 06.2015
Billing Clerk
R & L Carriers
06.2012 - 06.2013
Leading Line Supervisor
United States Navy
03.1999 - 02.2010
High School Diploma -
Lake Gibson Senior High
Associate of Science - Criminal Justice
Florida State College
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