Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sabrina Burris

Nashville,TN

Summary

Proven Server at Browns Diner, adept in high volume dining and POS operation, ensuring positive guest interactions. Excelled in team member support, significantly enhancing customer service and repeat business. Demonstrated proficiency in guest engagement and bill computation, maintaining professionalism in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Server

Browns Diner
Nashville, TN
05.2020 - 01.2025
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in training new servers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Filled condiments and napkin containers during slack periods.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Responded to ad hoc cleaning duties at end of shift.
  • Greeted guests and provided menus.
  • Informed customers of daily specials and signature menu items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Delivered food orders promptly and courteously.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Followed health safety guidelines when preparing and serving food products.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server

Dalts American Grille
Nashville, TN
07.2011 - 12.2019
  • Stocked service areas with supplies during slow periods.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared checks, itemizing total meal costs and taxes.
  • Set up tables in between patrons to reduce wait times.
  • Provided exceptional service to high volume of daily customers.
  • Presented menus and answered questions regarding items.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and confirmed complete orders.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

GED -

Hillwood Highschool
Nashville
07-1991

Skills

  • Team member support
  • Order delivery practices
  • High volume dining
  • Positive guest interactions
  • Check payment processing
  • Guest engagement
  • POS operation
  • Bill computation

Affiliations

  • I have been musician and singer for my entire life. I am a Nashville native and enjoy writing music, playing guitar and singing. I love arts and am a creative person. Interacting and working with musicians and music lovers is a strong passion of mine. I enjoy creating content on TikTok and Youtube as well in spare time.

Timeline

Server

Browns Diner
05.2020 - 01.2025

Server

Dalts American Grille
07.2011 - 12.2019

GED -

Hillwood Highschool
Sabrina Burris