Sabrina ColonRosado
Wyoming,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Call Center Representative
Bathworks of Michigan
Byron Center, MI
01.2024 - 03.2024
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Maintained records of customer interactions, transactions, comments and complaints.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
Food Service Specialist
United States Marine Corps
Jacksonville, NC
04.2019 - 07.2023
- Assisted with food preparation and assembly of meals according to recipes and established portion control standards.
- Maintained a safe working environment by adhering to company policies and regulations concerning hygiene practices.
- Cleaned dishes, silverware, glassware, utensils, pots and pans, following established sanitation guidelines.
- Ensured proper sanitation of work areas before, during, and after meal services.
- Monitored expiration dates on products to ensure freshness and quality.
Education
Some College (No Degree) - Esthetics
Aveda Institute Wilmington Nc
Wilmington NCSome College (No Degree) - Esthetics
Douglas J Aveda Institute Grand Rapids
Grand Rapids, MISkills
- Customer Service
- Problem Resolution
- Attention to Detail
- Task Prioritization
- Organization and Time Management
- Adaptability
Timeline
Call Center Representative
Bathworks of Michigan
01.2024 - 03.2024
Food Service Specialist
United States Marine Corps
04.2019 - 07.2023
Some College (No Degree) - Esthetics
Aveda Institute Wilmington Nc
Some College (No Degree) - Esthetics
Douglas J Aveda Institute Grand Rapids
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