Sabrina Cook
Tucson,AZ
Summary
Competent individual seeking to work as a Medical Receptionist/Unit Clerk/Medical Claims Analyst in a reputable company, bringing years of experience in scheduling appointments, operating telephone switchboard, maintaining meticulous records, and performing all administrative tasks. Bringing exceptional front desk handling skills, a strong knowledge base of medical terminology, and the ability to work under stressful situations to maximize the effectiveness of reception areas.
Overview
22
22
years of professional experience
Work History
Retired
Tucson, AZ
05.2021 - Current
Medical Claims Analyst
Centene Corp.
Tucson, AZ
11.2018 - 05.2021
- Consistently exceeded daily production goal.
- Helped others on a weekly basis to clean up their backlog.
- Worked on projects that required me to troubleshoot why the claims were not processing properly.
- Created spreadsheets with a list of errors discovered and possible solutions for those errors.
- Recommend system and operation changes to improve efficiency of workflow within the department.
- Proficiency using the Microsoft Office suite of products.
- Ensure accurate entry of work into designed billing systems.
- Familiarity with ICD-10, HCPCS, CPT coding, HCFA 1500 & UB-04.
- Other job related duties.
Unit Clerk
Foothills Rehabilitation Center
Tucson, Az
07.2016 - 11.2018
- Maintaining the accuracy and security of confidential patient health records.
- Coordinating with Health Insurance for network providers, scheduling appointments, arranging transportation.
- Manage all paperwork including admission and discharge documents as well as patient history and all physicians notes requesting medical record information for physicians and nurses for continuum of care.
Medical Receptionist
Foothills Rehabilitation Center, Tucson Az
12.2015 - 07.2016
- Setting up records and charts for new patients.
- Making copies for administration.
- Laminating paperwork and signs for facility.
- Requisition of all supplies.
- Responsible for mail distribution.
- Monitor office expenses and costs.
- Responsible for answering all incoming calls and directing to appropriate associates.
- Maintaining the accuracy and security of confidential patient health records.
- Transferred from Medical Receptionist to Unit Clerk in August 2016.
Caregiver
L.P. Private Home Care, Tucson Az
02.2010 - 10.2015
- Planning and scheduling all in home activities for patients with physical and mental disabilities.
- Providing all activities of daily living including and not limited to feeding, bathing, and physical exercise.
- Scheduling all Medical and Psychiatric appointments.
- Working with different Physicians and therapies to assist patient in performing at their highest functioning levels.
Tucson Az - Receptionist
Macsteel USA
08.2007 - 12.2008
- Answering multi line switch boards.
- Data Entry and clerical duties such as filing, photocopying, transcribing and faxing Servicing various vendors within the US with all shipping and receiving needs Purchasing all office supplies for the Warehouse and front office Retrieving, moving, and relocating files within Human Resources in Tucson Az and Tulsa OK.
1st Metropolitan Mortgage, Tucson Az - Loan Specialist
04.2006 - 02.2007
- Originating mortgage loans for existing home-owners and first time home-buyers.
- Specialized in helping home-owners refinancing their FHA and VA loans Specialized in conventional home loans with adjustable rate mortgages.
- Advise borrowers on financial status and methods of payment.
- Obtain and compile copies of loan applicants credit histories, corporate financial statements, and all other financial history.
Tucson Az - Loan Specialist
Hamilton Mortgage
04.2005 - 02.2006
- Originating mortgage loans for existing home-owners and first time home-buyers.
- Specialized in helping home-owners refinancing their FHA and VA loans.
- Specialized in conventional home loans with adjustable rate mortgages.
- Advise borrowers on financial status and methods of payment/ Obtain and compile copies of loan applicants credit histories, corporate financial statements, and all other financial history.
Loan Processor/ Receptionist
Cornerstone Mortgage
Waltham, MA
10.2003 - 01.2005
- Answering multi-line switchboard Filing Data entry Creating and printing labels and files for new mortgage loans.
- Obtain and compile copies of loan applicants credit histories, corporate financial statements, and all other financial history.
Education
GED -
San Fernando Adult Vocational Training Center
San Fernando, CA 01.1978 - 06.1978
Real Estate - Real Estate
Hogan School of Real Estate
Tucson, AZ07-2006
Tucson Az Medical Billing and Coding -
Pima Medical Institute
2009
Skills
- Multi-Line Switchboard
- Appointment Scheduling
- Transportation Scheduler
- Electronic Chart Management
- Clerical
- Photo Copying
- Claims Analyst
- Data Entry
- Electronic Health Records
- Faxing
- Filing
- Front Office Duties
- Insurance Verification
- Charting Medical Notes
- Medical Billing
- Mail Distribution
- Microsoft Office Proficient
- Mortgage loans
- Networking
- Assist patient
- Medical Coding
- Purchasing
- Receptionist
- Scheduling
- Shipping and Receiving
References
PERSONAL AND PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST.
Timeline
Retired
05.2021 - Current
Medical Claims Analyst
Centene Corp.
11.2018 - 05.2021
Unit Clerk
Foothills Rehabilitation Center
07.2016 - 11.2018
Medical Receptionist
Foothills Rehabilitation Center, Tucson Az
12.2015 - 07.2016
Caregiver
L.P. Private Home Care, Tucson Az
02.2010 - 10.2015
Tucson Az - Receptionist
Macsteel USA
08.2007 - 12.2008
1st Metropolitan Mortgage, Tucson Az - Loan Specialist
04.2006 - 02.2007
Tucson Az - Loan Specialist
Hamilton Mortgage
04.2005 - 02.2006
Loan Processor/ Receptionist
Cornerstone Mortgage
10.2003 - 01.2005
GED -
San Fernando Adult Vocational Training Center
01.1978 - 06.1978
Tucson Az Medical Billing and Coding -
Pima Medical Institute
Real Estate - Real Estate
Hogan School of Real Estate