Sabrina DeMartino
BROOKLYN
Summary
Dynamic bartender with strong communication and multitasking abilities. Known for delivering exceptional customer service in fast-paced environments, ensuring guest satisfaction through personalized drink recommendations.
Overview
7
7
years of professional experience
Work History
Bartender
Clinton Hall
Williamsburg
05.2023 - 08.2023
- Managed accurate bar tabs and processed cash and credit card transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Engaged customers in friendly conversation to enhance overall bar experience.
- Multitasked effectively during peak hours to ensure timely service.
- Recommended drinks based on customer preferences to improve satisfaction.
Bartender
Wild
Park Slope
04.2023 - 08.2023
- Tailored drink suggestions to enhance customer experience based on individual preferences.
- Prepared bar area for service by arranging supplies and tools.
- Advised patrons on food and drink pairings and special promotions to enhance their dining experience.
- Managed daily till totals and tips to ensure accurate financial reporting and accountability.
Bartender
Brick & Cork
Massapequa
09.2021 - 10.2022
- Operated cash register and processed customer transactions accurately to ensure smooth service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Served wine, beer, and cocktails to customers at the bar.
- Managed inventory of liquor, beer, wine, and other beverage items to support bar operations.
Restaurant Manager
Borsalia
Brooklyn
09.2020 - 09.2021
- Managed daily restaurant operations to ensure efficient service flow and guest satisfaction.
- Developed staff schedules to enhance coverage during peak hours and meet customer demand.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Collaborated with vendors to secure timely deliveries and maintain budgetary control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Bartender
Rhum
Patchogue
05.2018 - 10.2018
- Engaged with customers to deliver exceptional service and foster lasting relationships.
- Executed opening and closing duties, ensuring bar was fully stocked and ready for service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Utilized extensive knowledge of bar and menu options to craft drinks and offer tailored food recommendations.
Server/Bartender (seasonal establishment)
Crazy Oyster
Tobay Beach
06.2016 - 09.2017
- Crafted and served diverse cocktails and beverages, ensuring customer satisfaction and repeat business.
- Provided exceptional customer service in fast-paced dining environment, fostering positive guest relationships.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Supported summer operations for two consecutive seasons, enhancing overall guest experience.
Skills
- Cocktail preparation
- Bar management
- Cash handling
- Inventory management
- Customer interaction
- Hospitality training
Timeline
Bartender
Clinton Hall
05.2023 - 08.2023
Bartender
Wild
04.2023 - 08.2023
Bartender
Brick & Cork
09.2021 - 10.2022
Restaurant Manager
Borsalia
09.2020 - 09.2021
Bartender
Rhum
05.2018 - 10.2018
Server/Bartender (seasonal establishment)
Crazy Oyster
06.2016 - 09.2017