Sabrina Familia Valdez
San Antonio
Overview
8
8
years of professional experience
1
1
Certification
Work History
Selection Specialist (Recruiter)
Teleperformance
02.2022 - 07.2023
- Direct contact with candidates, Aptitude analysis, Carrying out tests to evaluate the candidates, Interview.
Customer Service Officer
Teleperformance RD (Fedex)
05.2016 - 02.2022
- Accompaniment to clients on the status of their packages
- Primary customer service in English
- Package tracking and tracing.
Human Resources Analyst (Intern)
Xaureo Technology
01.2019 - 01.2020
- Creation of job profiles, Selection process, Candidate Interviews.
Human Resources Assistant
NS Outsourcing
07.2023 - 11.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Au Pair
Eur Au Pair
12.2023 - Current
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
Education
Secondary studies -
Centro De Excelencia República De Colombia
05.2013
Industrial psychology -
Universidad Evangélica
05.2021
Skills
- Human resources management
- Time management
- Responsibility
- Good writing
- Effective communication
- Negotiating skills
- Service attitude
- Focus on results
Certification
- Diploma in Compensation and Benefits of Human Talent, 2019
- Certified Stress Management Mastering Your Emotions , Hudson County Community College, 2023
- Certified Critical Thinking & Creative problem Solving, Hudson County Community College - 2023
- Speaking Level 4, San Antonio College- 2024
- Grammar Level 4, San Antonio College-2024
Professional References
- Marquez Boyet - 210-501-8878
- Roderick Faulk - 678-982-9913
- Marcos Pena - 210-784-0756
Timeline
Au Pair
Eur Au Pair
12.2023 - Current
Human Resources Assistant
NS Outsourcing
07.2023 - 11.2023
Selection Specialist (Recruiter)
Teleperformance
02.2022 - 07.2023
Human Resources Analyst (Intern)
Xaureo Technology
01.2019 - 01.2020
Customer Service Officer
Teleperformance RD (Fedex)
05.2016 - 02.2022
Secondary studies -
Centro De Excelencia República De Colombia
Industrial psychology -
Universidad Evangélica