Overview
Work History
Education
Skills
Certification
Professional References
Timeline
Generic
Sabrina Familia Valdez

Sabrina Familia Valdez

San Antonio

Overview

8
8
years of professional experience
1
1
Certification

Work History

Selection Specialist (Recruiter)

Teleperformance
02.2022 - 07.2023
  • Direct contact with candidates, Aptitude analysis, Carrying out tests to evaluate the candidates, Interview.

Customer Service Officer

Teleperformance RD (Fedex)
05.2016 - 02.2022
  • Accompaniment to clients on the status of their packages
  • Primary customer service in English
  • Package tracking and tracing.

Human Resources Analyst (Intern)

Xaureo Technology
01.2019 - 01.2020
  • Creation of job profiles, Selection process, Candidate Interviews.

Human Resources Assistant

NS Outsourcing
07.2023 - 11.2023
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Au Pair

Eur Au Pair
12.2023 - Current
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.

Education

Secondary studies -

Centro De Excelencia República De Colombia
05.2013

Industrial psychology -

Universidad Evangélica
05.2021

Skills

  • Human resources management
  • Time management
  • Responsibility
  • Good writing
  • Effective communication
  • Negotiating skills
  • Service attitude
  • Focus on results

Certification

  • Diploma in Compensation and Benefits of Human Talent, 2019
  • Certified Stress Management Mastering Your Emotions , Hudson County Community College, 2023
  • Certified Critical Thinking & Creative problem Solving, Hudson County Community College - 2023
  • Speaking Level 4, San Antonio College- 2024
  • Grammar Level 4, San Antonio College-2024

Professional References

  • Marquez Boyet - 210-501-8878
  • Roderick Faulk - 678-982-9913
  • Marcos Pena - 210-784-0756

Timeline

Au Pair

Eur Au Pair
12.2023 - Current

Human Resources Assistant

NS Outsourcing
07.2023 - 11.2023

Selection Specialist (Recruiter)

Teleperformance
02.2022 - 07.2023

Human Resources Analyst (Intern)

Xaureo Technology
01.2019 - 01.2020

Customer Service Officer

Teleperformance RD (Fedex)
05.2016 - 02.2022

Secondary studies -

Centro De Excelencia República De Colombia

Industrial psychology -

Universidad Evangélica
Sabrina Familia Valdez