Jamal Crews-Williams
Winston-Salem,NC
Summary
Adaptable recent college graduate with a Bachelors in Human Resources Management (3.8 GPA), with 8 years of work experience in recruiting. Aiming to leverage academic experience and a proven knowledge of benefits / compensation and career pathing to successfully fill the Human Resources role at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. Authorized to work in the US for any employer.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Recruiter/Talent Acquisition Specialist
Cable One
04.2022 - 12.2023
- Assisted with Onboarding, offer letters, candidate disposition, requisition creation, and hiring using Workday
- Full cycle recruiter
- Lead Sales recruiter
- Set up phone screens with Candidates
- Sourced and presented qualified candidates
- Conducted weekly meetings with hiring managers to hiring accuracy
- Worked with systems Indeed, LinkedIn, Glassdoor, etc
- Provided weekly reports and updates
- Assisted with on boarding and offer letters
- Workday Experience
- Certified Diversity and Inclusion Recruiter
- Lead Sales Recruiter
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted performance reviews and provided feedback to managers on employee performance.
Talent Acquisition Specialist/Recruiter (Temp)
Aramark
07.2021 - 04.2022
- Full cycle recruiter
- Set up phone screens with Candidates
- Sourced and presented qualified candidates
- Conducted weekly meetings with hiring managers to hiring accuracy
- Worked with systems Indeed, LinkedIn, Glassdoor, etc
- Provided weekly reports and updates
- Assisted with on boarding and offer letters.
Talent Acquisition Coordinator
CHILDREN'S HOSPITAL OF PHILADELPHIA
04.2021 - 10.2021
- Performed administrator duties for SilkRoad On-Boarding System
- Scheduled conference rooms, meetings and video chats
- Assisted hiring managers in interpreting Human Resource policies and procedures
- Implemented feedback from creative leads and customer groups
- Utilized technology to innovate and standardize function
- Coordinated preparation of pro forma entitlement budgets, land acquisition checklists and project schedules
- Recruited top talent for exempt and non-exempt positions within organization
- Worked under pressure and in fast-paced environment
- Operated in alignment with TA team objectives, policies and procedures.
- Assisted with Benefits
- Managed 5o requisitions.
Talent Acquisition Specialist (Temp)
Novant Health, Inc
01.2021 - 06.2021
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Created effective talent acquisition training materials that supported culture and performance objectives.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Hired for every role from Neurologist to LPN's.
- Filled 17 requisitions per month.
Talent Acquisition Specialist
COMCAST
11.2019 - 12.2020
- Facilitated internal mobility opportunities through proactive identification of high-potential employees suitable for advancement or lateral moves within the organization.
- Managed 30 requisitions at a time.
- Negotiated favorable terms with external vendors for recruitment tools and services, optimizing budget allocation while maximizing impact on talent acquisition efforts.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
General Manager
STARBUCKS
02.2014 - 11.2019
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Advocated for staff members, helping to identify and resolve conflicts.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Filled 13 requisitions monthly.
- Maintained proper inventory levels for both food and non-food items
- Ensured prompt and courteous customer service, safe conditions at facility and employee supervision
- Hired, trained and motivated all dealership department managers
- Developed and maintained good working relationship with lending institutions and manufacturer personnel
- Performed daily inventory and order necessary supplies to maintain adequate inventory
- Displayed strong analytical, organizational and project management skills with excellent attention to detail
- Resolved customer complaints quickly while maintaining positive customer relations
- Attracted, hired and retained diverse team of top talent
- Communicated verbally and worked cooperatively with employees and customers
- Achieved monthly performance metrics and all Service Level Agreements
- Directed operational aspects including oversight for Project Managers and Administrative staff.
Talent Acquisition Specialist
GlaxoSmithKline Pharmaceuticals
01.2012 - 03.2014
- Negotiated favorable terms with external vendors for recruitment tools and services, optimizing budget allocation while maximizing impact on talent acquisition efforts.
- Facilitated internal mobility opportunities through proactive identification of high-potential employees suitable for advancement or lateral moves within the organization.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Created effective talent acquisition training materials that supported culture and performance objectives.
- Managed 35 requisitions at a time.
Education
Bachelors in Human Resources Management -
Berklee College of Music
Boston, MA05.2021
Skills
- New Hire Processing
- New Hire Orientation
- Human Resources
- Phone Screens
- Candidate Pre-Screening
- Oral And Written Communication
- ATS
- HR Sourcing
- Human Resources Management
- Recruiting
- Talent Acquisition
- Taleo
- Workday
- Office Management
- SAP
- Performance Management
- Project Management
- Kronos
- Interviewing
- Presentation Skills
- Quality Assurance
- Database management (8 years)
- Social media management (7 years)
- HRIS (3 years)
- Sales (10 years)
- Retail (10 years)
- Customer support (10 years)
- ICIMS
- Windows
- SAP SuccessFactors
- Relationship management
- Benefits administration
- Customer relationship management
- Google Suite
- Microsoft Access
- External recruiting
- Internal recruiting
- Executive recruiting
- Outbound Calling
- Clerical Oversight
- Relationship Building
- Staffing Agency Coordination
- Recruitment Process Improvement
Accomplishments
Licenses and Certifications
- Certified Diversity and Inclusion Recruiter.
- HR Guidelines Everyone should know.
- Interviewing Techniques.
- Niche Recruiting.
- Recruiting Foundations.
- Talent Sourcing.
Certification
- CPA
- Professional In Human Resources
- Certified Diversity and Inclusion Recruiter
- Driver's License
Awards
Lead HR Specialist and Exceptional Sourcer
Timeline
Senior Recruiter/Talent Acquisition Specialist
Cable One
04.2022 - 12.2023
Talent Acquisition Specialist/Recruiter (Temp)
Aramark
07.2021 - 04.2022
Talent Acquisition Coordinator
CHILDREN'S HOSPITAL OF PHILADELPHIA
04.2021 - 10.2021
Talent Acquisition Specialist (Temp)
Novant Health, Inc
01.2021 - 06.2021
Talent Acquisition Specialist
COMCAST
11.2019 - 12.2020
General Manager
STARBUCKS
02.2014 - 11.2019
Talent Acquisition Specialist
GlaxoSmithKline Pharmaceuticals
01.2012 - 03.2014
Bachelors in Human Resources Management -
Berklee College of Music