Sabrina FLEMING
Richmond,VA
Summary
Motivated and adaptable professional with a background in organizational development, operations management, and people-focused strategies. Skilled in streamlining workflows, enhancing collaboration, and contributing to strategic initiatives that drive efficiency and engagement. Continuously seeking opportunities to learn and apply innovative approaches to support organizational goals and contribute to team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Interim Chief Operating Officer
Altum Solutions
10.2024 - Current
- Spearheaded strategic initiatives to optimize operations, resulting in a 25% increase in organizational efficiency
- Fostered collaboration across departments to ensure alignment with company goals and streamlined workflows
- Developed and implemented people-focused strategies to improve team productivity and satisfaction
- Provided leadership and mentorship to team members, aligning their contributions with strategic priorities
Technical Recruiter and Account Manager
Altum Solutions
08.2023 - 10.2024
- Built strong client relationships with Fortune 500 companies, ensuring satisfaction and alignment with organizational strategies
- Coordinated cross-functional teams to deliver high-quality solutions and meet client objectives
- Streamlined processes to reduce inefficiencies and enhance client and team collaboration
Patient Access Representative
VCU Health Systems
09.2021 - 08.2023
- Coordinated administrative workflows, including implementing a phone tree to streamline 100+ daily calls to enhance operational efficiency and patient satisfaction
- Collaborated with clinical teams to align scheduling and registration processes with patient care needs
- Ensured accurate data management within healthcare systems to support compliance and operational integrity
Unit Secretary
VCU Health Systems
06.2020 - 09.2021
- Maintained accurate inpatient records for 32 patients and facilitated communication between clinical and administrative teams
- Identified and addressed operational challenges to improve team coordination and effectiveness
Education
Master of Arts - Psychology, Concentration in Organizational Leadership
The Chicago School of Professional Psychology
Chicago, IL04-2023
Bachelor of Science - Criminal Justice
Virginia State University
Petersburg, VA05.2019
Skills
- AI for Gap Analysis and Strategic Planning
- AI-Driven Capital Expenditure Analysis
- Cross-functional Teamwork
- Process Improvement
- Process Mapping
- Knowledge of EHR Systems (Cerner, EPIC)
- Generative AI Applications
- Microsoft Office Suite
- HR and Payroll Management Tools
- Data Analysis Tools
- Miro
Certification
- Scrum Fundamentals Certified (Issued: 2024)
- Microsoft365 Certified (Issued: 2024)
- IBM WatsonX Assistant Technical Sales intermediate (Issued: 2024)
- IBM Watson Assistant Sales Foundation (Issued: 2024)
Timeline
Interim Chief Operating Officer
Altum Solutions
10.2024 - Current
Technical Recruiter and Account Manager
Altum Solutions
08.2023 - 10.2024
Patient Access Representative
VCU Health Systems
09.2021 - 08.2023
Unit Secretary
VCU Health Systems
06.2020 - 09.2021
- Scrum Fundamentals Certified (Issued: 2024)
- Microsoft365 Certified (Issued: 2024)
- IBM WatsonX Assistant Technical Sales intermediate (Issued: 2024)
- IBM Watson Assistant Sales Foundation (Issued: 2024)
Master of Arts - Psychology, Concentration in Organizational Leadership
The Chicago School of Professional Psychology
Bachelor of Science - Criminal Justice
Virginia State University
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