Sabrina Garza
Tulare,CA
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Tengu Ramen
Visalia, CA
10.2024 - 02.2026
- Provided exceptional customer service, ensuring positive dining experiences for all patrons.
- Assisted in menu knowledge, effectively answering guest inquiries and making tailored recommendations.
- Collaborated with kitchen staff to ensure timely service and accurate order delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Adapted to fast-paced environment, managing multiple tables and prioritizing tasks effectively.
- Supported training of new staff members on service protocols and operational workflows.
- Cultivated warm relationships with regular customers, having an increase of good reviews by 70%
- Maintained clean and organized dining areas for optimal guest experience.
Sales Associate
Hobby Lobby
Visalia, CA
09.2022 - 04.2023
- Assisted customers in locating merchandise and provided product information.
- Maintained store presentation by organizing shelves and ensuring displays were visually appealing.
- Processed cash and credit transactions accurately at the point of sale.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Engaged with customers to address inquiries and resolve issues promptly.
- Learned company policies and procedures to enhance operational efficiency in daily tasks.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business, increasing sales by 15%
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree - Animal Science
College of The Sequoias
Visalia, CA05-2029
Skills
- Customer service
- Cleanliness
- Service quality
- Problem-solving
- Food safety awareness
- Memory retention
- Upselling techniques
- Complaint resolution
- Conflict management
- Attention to detail
- Professional appearance
Timeline
Restaurant Waiter
Tengu Ramen
10.2024 - 02.2026
Sales Associate
Hobby Lobby
09.2022 - 04.2023
No Degree - Animal Science
College of The Sequoias