Sabrina Gilbert
Huntington,IN
Summary
Dynamic Assistant Manager at Belmont Beverage with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and team leadership, I foster a positive work environment while effectively resolving complaints and improving accuracy in cash management. Committed to driving performance and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Belmont Beverage
Roanoke, IN
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NHGeneral Studies
Huntington North
Huntington, IN05.2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Staff supervision
- Task delegation
Timeline
Assistant Manager
Belmont Beverage
05.2021 - Current
Bachelor of Science - Psychology
Southern New Hampshire University
General Studies
Huntington North