Sabrina Goodridge
Brockton,MA
Summary
Skilled in providing exceptional customer service and hair care as a Shampooer, with experience in high-volume salons. Possess strong knowledge of various shampooing techniques, scalp treatments, and product applications tailored to individual client needs. Demonstrated ability to work efficiently under pressure while maintaining salon cleanliness and organization. Contributed to increasing repeat clientele through attentive service and effective communication skills.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Hair Store Associate
BSW Hairstore
Brockton, MA
04.2023 - 01.2025
- Assessed customer needs to provide assistance and information on product features.
- Processed transactions using a point-of-sale system.
- Answered incoming telephone calls to provide store, products and services information.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers with product selection based on their needs and preferences.
- Answered customer inquiries regarding product features, pricing, and availability.
Chief of Staff
PACC
Brockton
06.2021 - 05.2022
- Monitored office supplies to replenish needed inventory before depletion.
- Built strong relationships with key internal and external parties to support strategic communications and advocacy.
- Prepared briefing materials ahead of important meetings or events attended by executives.
- Formulated high-level organizational strategy to collaborate with senior managers on projects and deliver organizational impact.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Coordinated and conducted classes to teach procedures to new staff members.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
Education
Cosmetology Certificate - Cosmetology
Southeastern Technical Institute
South Easton, MA01-2025
High School Diploma -
Madison Park Technical Vocational High
Roxbury Ma 06-2003
Skills
- Product display
- Return processing
- Merchandise display creativity
- Braiding
- Locs
- Coloring hair
Timeline
Hair Store Associate
BSW Hairstore
04.2023 - 01.2025
Chief of Staff
PACC
06.2021 - 05.2022
Cosmetology Certificate - Cosmetology
Southeastern Technical Institute
High School Diploma -
Madison Park Technical Vocational High