Sabrina Gray
Westbury Associates
Easton,PA
1
Certification
9
years of professional experience
Dynamic office manager with a track record of optimizing operations and delivering exceptional customer service. Skilled in data entry, compliance management, and implementing efficient filing systems to enhance organizational effectiveness.
Work History
Office Manager
1 Year- Coordinated office operations to enhance workflow efficiency.
- Managed scheduling and calendar appointments for staff and executives.
- Assisted in maintaining inventory levels of office supplies and equipment.
- Implemented filing systems to improve document retrieval processes.
- Maintained compliance with company policies and procedures in daily operations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Certified Nursing Assistant
1 Year 8 Months- Assisted patients with daily activities, ensuring comfort and dignity in care.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control protocols, promoting a safe environment for patients and staff.
- Documented patient care accurately in electronic health records to maintain compliance and continuity of care.
- Educated patients and families on health management techniques and post-discharge instructions.
- Trained new staff on best practices in patient care and safety standards, enhancing team effectiveness.
Certified Nursing Assistant
1 Month- Collaborated with multidisciplinary teams to deliver comprehensive patient-centered care plans.
- Advocated for patient needs by communicating concerns effectively to the healthcare team, improving service quality.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
1 Year 10 Months- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Certified Medical Assistant
4 Months- Assisted healthcare providers in patient examinations and procedures to ensure high-quality care delivery.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Coordinated appointments and follow-ups, enhancing patient scheduling efficiency and satisfaction.
- Educated patients on treatment plans, medications, and preventive care measures to improve health outcomes.
- Conducted routine laboratory tests and prepared specimens for analysis, maintaining strict safety protocols.
- Streamlined office workflows by implementing new procedures that reduced waiting times for patients.
Certified Nursing Assistant
1 Year 6 Months- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
2 Years 1 Month- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
1 Year- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
Nursing - Nursing
High School Diploma
Skills
Customer service
Office management
Organizational skills
Office administration
Clear oral/written communication
Data entry
Bookkeeping
Certification
I have a BLS Certificate. I also have a Bloodbourne Pathogens Certificate, and a CPR/AED/First Aid Certificate.
Timeline
Office Manager
Westbury Associates
10.2025 - CurrentRead More
Certified Nursing Assistant
Genesis HealthCare
02.2024 - 10.2025Read More
Certified Nursing Assistant
Maxim Healthcare
01.2024 - 02.2024Read More
Certified Nursing Assistant
Delta T Group
03.2022 - 01.2024Read More
Certified Medical Assistant
St Luke's Care
10.2021 - 02.2022Read More
Certified Nursing Assistant
Complete Care
02.2020 - 08.2021Read More
Certified Nursing Assistant
Lopatcong Care Center
01.2018 - 02.2020Read More
Certified Nursing Assistant
Moravian Village of Bethlehem
11.2017 - 11.2018Read More
Northampton Community College
Nursing from Nursing
Read More
Easton Area High School
High School Diploma
Read More