Sabrina Heinze
23 Vine Street Scotia NY,NY
Summary
Dynamic professional with proven expertise in customer service and team leadership at Speedway Gas Station. Successfully enhanced sales through strategic promotional displays and trained staff to elevate service standards. Skilled in money handling and conflict resolution, consistently fostering positive customer relations and driving operational efficiency.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Speedway Gas Station
100 Commerce Drive
01.2024 - 06.2026
- Assisted in managing daily operations and staff scheduling to ensure optimal service delivery.
- Supported inventory management through accurate stock tracking and timely replenishment of supplies.
- Trained new employees on operational procedures and customer service standards to enhance team performance.
- Implemented promotional displays to drive sales and improve customer engagement within the store environment.
Cashier
Sunoco Gas Station
134 Eerie Blvd
02.2022 - 10.2023
- Processed customer transactions accurately using point-of-sale systems
- Maintained high levels of customer service during peak hours
- Assisted customers with inquiries regarding fuel and store products
- Handled cash, credit, and debit transactions with precision
- Monitored inventory levels and restocked shelves as needed
- Ensured cleanliness and organization of the checkout area
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Pharmacy Technician
CVS Pharmacy
34 Congress Street
03.2017 - 08.2018
- Managed medication inventory, ensuring compliance with state regulations and minimizing discrepancies.
- Verified prescription orders for accuracy, including dosage and patient information, enhancing patient safety.
- Assisted pharmacists in preparing and dispensing medications, streamlining workflow efficiency.
- Educated patients on medication usage and potential side effects, improving adherence to treatment plans.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
Scotia Glenville Senior High School
1 Tartan Way 06.2013
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Task delegation
Workload management
Conflict resolution
Employee scheduling
Recruiting and interviewing
Sales growth
Policy enforcement
Timeline
Assistant Manager
Speedway Gas Station
01.2024 - 06.2026
Cashier
Sunoco Gas Station
02.2022 - 10.2023
Pharmacy Technician
CVS Pharmacy
03.2017 - 08.2018
High School Diploma -
Scotia Glenville Senior High School