Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Sabrina Hill

Tacoma,WA

Summary

Experienced and dynamic hospitality professional with over 5 years of comprehensive experience in the restaurant industry, excelling in roles as a server, bartender, and front of house manager. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains a focused and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Host

Woven Seafood and Chophouse
09.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server

Red Star Taco Tequila Bar
06.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

En Rama
05.2024 - 10.2024
  • Skilled in menu knowledge, wine pairing, and upselling techniques to enhance the overall dining experience.
  • Delivered exceptional service to guests, managing multiple tables in a busy, casual fine dining environment.

Server

Devoted Kiss Cafe
05.2023 - 06.2024
  • Worked closely with kitchen and bar staff to ensure timely and accurate delivery of food and beverages.
  • Delivered exceptional service to guests during high-volume brunch hours, effectively managing multiple tasks simultaneously.

Lead Bartender

Park Tavern
11.2021 - 11.2022
  • Innovatively designed and crafted a variety of unique and sophisticated cocktails, utilizing fresh, high-quality ingredients to enhance the guest experience.
  • Handled guest inquiries and resolve complaints promptly and effectively.

Bartender

Hope and Anchor
11.2021 - 11.2022
  • Implemented processes and techniques to enhance workflow, resulting in faster service without compromising on drink quality.
  • Prepared and served a wide variety of cocktails and beverages in a high-volume, fast-paced environment.

Front of House Manager

Melting Pot
01.2021 - 11.2021
  • Trained and mentored new and existing staff members on service protocols, drink preparation, and customer interaction, fostering a knowledgeable and efficient team.
  • Oversee daily front-of-house operations, ensuring a smooth and efficient guest experience.

Server

Twin Peaks
08.2019 - 03.2020
  • Provided attentive and friendly service to guests in a high-volume setting.
  • Operated the POS system to process orders and payments accurately.

Delivery Driver/Cashier

Insomnia Cookies
01.2017 - 09.2019
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Maintained accurate records of goods delivered and collected payments as required.

Porter/Ace Trainer

TopGolf
06.2018 - 06.2019
  • Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
  • Assisted in the planning and execution of special events and corporate outings, ensuring seamless operations.

Education

Bachelor of Science - Psychology

The University of Texas At El Paso
El Paso, TX
06-2019

High School Diploma -

John L. Chapin
06-2016

Certification

  • Washington State Food Worker
  • MAST (Mandatory Alcohol Server Training)

References

References available upon request.

Timeline

Host

Woven Seafood and Chophouse
09.2024 - Current

Server

Red Star Taco Tequila Bar
06.2024 - Current

Server

En Rama
05.2024 - 10.2024

Server

Devoted Kiss Cafe
05.2023 - 06.2024

Lead Bartender

Park Tavern
11.2021 - 11.2022

Bartender

Hope and Anchor
11.2021 - 11.2022

Front of House Manager

Melting Pot
01.2021 - 11.2021

Server

Twin Peaks
08.2019 - 03.2020

Porter/Ace Trainer

TopGolf
06.2018 - 06.2019

Delivery Driver/Cashier

Insomnia Cookies
01.2017 - 09.2019

High School Diploma -

John L. Chapin

Bachelor of Science - Psychology

The University of Texas At El Paso

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Sabrina Hill