Seasoned business manager with 30 years of management experience. Proven track record in driving growth, optimizing operations, and fostering high-performing teams. Skilled in strategic planning, financial management, and business development. Seeking a role in office or business management to leverage expertise for sustainable success.
Skills:Customer Services , Leadership, Financial Management, Procurement and Inventory Management, Payroll Administration, Program Management, Compliance Knowledge, Communication & Collaboration, Training & Development, Organization
Overview
29
29
years of professional experience
Work History
General Manager
Gourmet Services Inc, Slam Academy of Atlanta, World Changers International Church
06.2019 - Current
Orchestrated the K-8 nutrition program, implementing strategies to promote healthy eating habits and compliance with dietary guidelines
Managed the financial aspect of services between vendors and the service provider, ensuring timely payments and accurate billing
Oversaw purchasing and inventory management of all resources, optimizing procurement processes to maintain adequate supplies while controlling costs
Managed payroll for cafeteria staff, ensuring accurate and timely processing of wages and benefits
Maintained the budget for the cafeteria operations, meticulously monitoring expenses and revenues, with a keen focus on profit and loss analysis
Developed and implemented cost-saving initiatives without compromising the quality of food and services provided
Conducted regular audits to ensure compliance with financial regulations and internal policies
Collaborated with stakeholders to identify opportunities for revenue growth and operational efficiency improvements
Provided leadership and training to cafeteria staff, fostering a collaborative and productive work environment.
Operations Manager
Gourmet Services Inc, Atlanta Workforce Development, Fulton County Court Cafe
Atlanta
08.2005 - 05.2018
City Hall, Morehouse School of Medicine, Corporate Office
Directed teams of 15-20+ employees within various cafeteria units, fostering collaborative and high-performance cultures
Coordinated billing procedures for catered events to ensure smooth execution and client satisfaction
Managed daily procurement operations, optimizing inventory levels and cost efficiency
Maintained accurate and timely processing of payments for accounts receivable
Implemented stringent cash management protocols to ensure precision and accountability in all transactions
Produced detailed weekly operational reports, including profit and loss statements, to guide decision-making
Played a pivotal role in month and year-end financial closings, ensuring operational integrity
Streamlined organizational file systems to enhance efficiency and accessibility of essential documents
Implemented robust cash management procedures, maintaining accountability and accuracy in all transactions
Streamlined organizational file systems, enhancing efficiency and accessibility of critical documents.
Assistant Operations Manager
Gourmet Services Inc, Atlanta Metropolitan College
08.2003 - 05.2005
Oversaw and streamlined accounting and administrative functions, guaranteeing adherence to financial protocols and standards
Provided guidance and mentorship to operational supervisors, nurturing their professional development and effectiveness
Conducted thorough analysis of weekly financial reports, pinpointing opportunities for enhancement and streamlining
Facilitated comprehensive training sessions for floor supervisors and cashiers, elevating service standards and operational efficiency
Managed daily cash operations with precision and accuracy, ensuring accountability and compliance
Maintained financial stability through meticulous handling of accounts payable, receivables, and cash management processes on a daily basis.
Operations Manager/ Assistant Office Manager
Gourmet Services Inc, Morehouse College
07.1995 - 08.2003
Managed and coordinated field accounting and administrative tasks, ensuring compliance with financial regulations
Provided support in supervising operational supervisors, fostering their professional growth and development
Prepared and analyzed weekly profit and loss statements, identifying areas for improvement and optimization
Conducted training sessions for floor supervisors and cashiers, enhancing service quality and efficiency
Supervised daily cash operations and reconciled cash reports, ensuring accuracy and accountability
Handled account payables, receivables, and cash management processes on a daily basis, maintaining financial stability.
Timeline
General Manager
Gourmet Services Inc, Slam Academy of Atlanta, World Changers International Church
06.2019 - Current
Operations Manager
Gourmet Services Inc, Atlanta Workforce Development, Fulton County Court Cafe
08.2005 - 05.2018
Assistant Operations Manager
Gourmet Services Inc, Atlanta Metropolitan College