Sabrina J. Madrid
Dona Ana
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Program Supervisor
Families & Youth Innovations Plus
04.2023 - Current
- Provided ongoing direction and leadership for program operations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Completed one on one supervision with direct staff
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Childcare Provider
Little Tumbleweed Daycare
05.2017 - 05.2019
- Worked with children individually and in groups to teach social, communicative and problem-solving skills
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Created safe and engaging learning environment for groups of diverse children with various learning styles
- Kept physical files and digitized records organized for easy updating and retrieval by any team member with access
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Managed invoicing and payment processing operations
Family Support Specialist / Multi Service Worker
Families & Youth Inc
12.2019 - 04.2023
- Reported child abuse in accordance with legal standards of mandatory reporters
- Visited home environments to help clients develop life, technical and life skills
- Formulated treatment plan strategies to provide comprehensive and continuous care plan
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
Administrative Assistant
L&P Building Supply Of Las Cruces
06.2015 - 05.2019
- Conducted various administrative responsibilities including filing, running office errands, distributing mail, and assisting others
- Generated financial statements and reports detailing accounts receivable status
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
- Prepared daily cash register reconciliation reports
- Entered data for banking and accounts receivables reports
- Created fixed asset and equipment repairs schedules
- Cross-checked and verified data
Education
Bachelor of Arts - Criminal Justice
New Mexico State University
Las Cruces, NM01.2019
High School Diploma - undefined
Mayfield High School
Las Cruces, NM04.2017
Skills
- Communication skills
- Team leadership
- Calm in emergency situations
- Neglect and abandonment reporting
- Reliable
- Strategic planning expertise
Accomplishments
NMSU Crimson Scholar and Honors Student - Maintained a 3.7 GPA throughout college
Clubs And Organizations
Zeta Tau Alpha, 3rd Vice President - Membership Chairman
Timeline
Program Supervisor
Families & Youth Innovations Plus
04.2023 - Current
Family Support Specialist / Multi Service Worker
Families & Youth Inc
12.2019 - 04.2023
Childcare Provider
Little Tumbleweed Daycare
05.2017 - 05.2019
Administrative Assistant
L&P Building Supply Of Las Cruces
06.2015 - 05.2019
High School Diploma - undefined
Mayfield High School
Bachelor of Arts - Criminal Justice
New Mexico State University
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