Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills,multitasking and time management abilities.
Overview
27
27
years of professional experience
Work History
Kitchen Staff Member
Usd475
Junction City, KS
08.2018 - Current
Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Stocked and replenished kitchen supplies and ingredients as needed.
Monitored inventory of supplies and communicated needs to supervisor.
Kept track of food waste and spoilage to ensure minimal loss.
Veterinary Assistant
Calusa veterinary
Boca Raton, FL
06.2008 - 03.2017
Maintained accurate medical records of all patients.
Assisted doctors and technicians by soothing upset or frightened animals.
Trained new veterinary staff on office procedures and requirements.
Administered medications and treatments as prescribed by the veterinarian.
Provided detailed patient care instructions to pet owners.
Cleaned and sterilized exam rooms between appointments.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
Recorded patient food and water intake and output levels on a daily basis.
Dispensed medications orally or topically as directed by veterinarian.
Ensured that cages were kept clean at all times.
Ordered medication refills when needed.
Answered phone inquiries from clients regarding appointment scheduling, services offered.
Provided emotional support to pet owners during difficult times.
Communicated with veterinarians and staff members to maintain patient flow.
Manager
Precious Puppies
Pompano Beach, FL
03.1997 - 09.2007
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Established processes to ensure efficient workflow throughout the organization.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored staff performance and addressed issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Recruited and hired qualified candidates to fill open positions.
Resolved customer inquiries and complaints requiring management-level escalation.