Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Shelter Manager
Compass Connections
Harlingen, Texas
12.2021 - Current
Facilitated weekly staff meetings to discuss current cases and develop strategies for client support.
Provided crisis intervention services when needed including de-escalation techniques and conflict resolution methods.
Performed administrative duties such as scheduling appointments or filing paperwork.
Developed and implemented shelter policies and procedures.
Directed monthly meetings with staff to drive policy updates, clarify procedures, and promote a cohesive, compliant, and communicative workplace culture.
Ensured a safe and supportive environment for children and staff by monitoring daily activities, maintaining compliance with safety protocols, and responding swiftly to emergencies.