Summary
Overview
Work History
Education
Skills
Certification
Awards
Groups
Timeline
Generic

Sabrina Patterson

Checotah,OK

Summary

Experienced hospitality professional with a passion for delivering exceptional customer service and satisfaction in fast-paced environments. Proven ability to work effectively as part of a team and adapt to changing needs seamlessly. Skilled in efficiently managing multiple tasks, addressing customer inquiries, and maintaining a clean and organized workspace. Known for reliability, results-driven mindset, positive attitude, and excellent communication skills. Ready to bring expertise to contribute to the success of your organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Bricktown Brewery
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Opthalmic Technician

Triad Eye Institute
09.2023 - 05.2024
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.

Server/Bartender

Louie's Grill & Bar
01.2023 - 09.2023
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.

Education

Associate's degree - Psychology

Tulsa Community College
Owasso, OK
05.2018

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Professional Appearance
  • Memory retention
  • Safe Food Handling
  • Sales expertise
  • Warm and Friendly
  • Adaptable and Flexible
  • Reliable and Responsible

Certification

  • Bartender License
  • Food Handler Certification
  • Driver's License

Awards

AP Biology, 05/01/16

Groups

National Honor Society, 04/01/14, 05/01/18

Timeline

Server

Bricktown Brewery
05.2024 - Current

Opthalmic Technician

Triad Eye Institute
09.2023 - 05.2024

Server/Bartender

Louie's Grill & Bar
01.2023 - 09.2023

Associate's degree - Psychology

Tulsa Community College

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Sabrina Patterson