Sabrina Peters
Okeana,OH
Summary
Accomplished delivery driver at Precision Express Logistics LLC with a clean driving record and expertise in route management. Demonstrated problem-solving skills and a positive attitude, ensuring on-time deliveries and customer satisfaction. Proficient in multitasking and organization, consistently achieving efficient operations and enhancing service quality.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Precision Express Logistics LLC
10.2024 - 08.2025
- Completed average of 185 deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Technical Support Representative
Cengage
06.2018 - 09.2024
- Used SalesForce to manage and process support actions and requests.
- Managed approximately 20 calls a day and responded to technical support needs.
- Researched and identified solutions to technical problems.
- De-escalated and resolved customer complaints with punctual, polite, and professional service.
- Collaborated effectively with other departments to address issues to improve customer satisfaction.
Resident Assistant
The Wellington
09.2017 - 05.2018
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Maintained clean, safe, and well-organized patient environment for my entire floor.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Front Line Crew Member
Chipotle
12.2016 - 09.2017
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Restaurant Hostess
Longhorn Steakhouse
04.2016 - 10.2016
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati, OH04-2018
High School Diploma -
Oak Hills High School
Cincinnati, OH06-2014
Skills
- Commercial driving
- Package scanning
- Route management
- Problem-solving
- Clean driving record
- Positive attitude
- Multitasking and organization
Timeline
Delivery Driver
Precision Express Logistics LLC
10.2024 - 08.2025
Technical Support Representative
Cengage
06.2018 - 09.2024
Resident Assistant
The Wellington
09.2017 - 05.2018
Front Line Crew Member
Chipotle
12.2016 - 09.2017
Restaurant Hostess
Longhorn Steakhouse
04.2016 - 10.2016
Bachelor of Science - Psychology
University of Cincinnati
High School Diploma -
Oak Hills High School
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