Sabrina Peters
Okeana,OH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Precision Express Logistics LLC
Cincinnati, OH
10.2024 - Current
- Completed average of 185 deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Technical Support Representative
Cengage
Independence, KY
06.2018 - 09.2024
- Used SalesForce to manage and process support actions and requests.
- Managed approximately 20 calls a day and responded to technical support needs.
- Researched and identified solutions to technical problems.
- De-escalated and resolved customer complaints with punctual, polite, and professional service.
- Collaborated effectively with other departments to address issues to improve customer satisfaction.
Resident Assistant
The Wellington
Cincinnati, OH
09.2017 - 05.2018
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Maintained clean, safe, and well-organized patient environment for my entire floor.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Front Line Crew Member
Chipotle
Cincinnati, OH
12.2016 - 09.2017
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Restaurant Hostess
Longhorn Steakhouse
Cincinnati, OH
04.2016 - 10.2016
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati, OH04-2018
High School Diploma -
Oak Hills High School
Cincinnati, OH06-2014
Skills
- Problem-Solving
- Positive Attitude
- Multitasking and Organization
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
Timeline
Delivery Driver
Precision Express Logistics LLC
10.2024 - Current
Technical Support Representative
Cengage
06.2018 - 09.2024
Resident Assistant
The Wellington
09.2017 - 05.2018
Front Line Crew Member
Chipotle
12.2016 - 09.2017
Restaurant Hostess
Longhorn Steakhouse
04.2016 - 10.2016
High School Diploma -
Oak Hills High School
Bachelor of Science - Psychology
University of Cincinnati