SaBrina Price
Saltville,VA
Summary
I have multiple years in customer service and helping with adults with disabilities. If needed i can provide work history prior to 2020.
Overview
5
5
years of professional experience
Work History
Call Center Representative
Teleperformance USA
Bristol , TN
12.2023 - 12.2023
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Assistant Manager
GPM Investments
Abingdon, VA
09.2023 - 11.2023
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
Direct Support Professional
ResCare
Abingdon, VA
02.2023 - 09.2023
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Maintained clean and well-organized environment for client happiness and safety.
Housekeeper
Choice Healthcare
Abingdon, VA
10.2022 - 02.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
Housekeeper
Fairfield Inn And Suites Marriott
Abingdon, VA
06.2022 - 10.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
Housekeeper
NHC of Bristol
Bristol, VA
03.2022 - 07.2022
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Emptied trash receptacles throughout the property.
- Followed safety procedures when handling hazardous materials.
Call Center Representative
Advanced Call Center Technologies LLC
Johnson City, TN
09.2021 - 02.2022
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
Direct Support Professional
ResCare
Abingdon, VA
03.2019 - 01.2020
Education
High School Diploma -
Abingdon High School
Abingdon, VA05-2010
Skills
- Customer Relationship Management
- Complaint Resolution
- Report Preparation
- Call Control
- Data Entry
- Payment Processing
- Customer Service
- Documentation
- CPR Certified
- Housekeeping
- Cash Handling
- Payment Collection
- Task Delegation
- Product and Service Knowledge
Timeline
Call Center Representative
Teleperformance USA
12.2023 - 12.2023
Assistant Manager
GPM Investments
09.2023 - 11.2023
Direct Support Professional
ResCare
02.2023 - 09.2023
Housekeeper
Choice Healthcare
10.2022 - 02.2023
Housekeeper
Fairfield Inn And Suites Marriott
06.2022 - 10.2022
Housekeeper
NHC of Bristol
03.2022 - 07.2022
Call Center Representative
Advanced Call Center Technologies LLC
09.2021 - 02.2022
Direct Support Professional
ResCare
03.2019 - 01.2020
High School Diploma -
Abingdon High School
Similar Profiles
Danyell TroutmanDanyell Troutman
Customer Support Advisor at Teleperformance USACustomer Support Advisor at Teleperformance USA
John Jeremiah BibbeeJohn Jeremiah Bibbee
Customer Support Specialist at Teleperformance USACustomer Support Specialist at Teleperformance USA
Rebecca CardinalRebecca Cardinal
Social Media Moderator at Teleperformance USASocial Media Moderator at Teleperformance USA
Terriuana ChapmanTerriuana Chapman
Customer Service Representative at Teleperformance USACustomer Service Representative at Teleperformance USA
Cathleen MackCathleen Mack
Professional Cleaning & Maintenance Services at Lady With a Ladder Cleaning & MaintenanceProfessional Cleaning & Maintenance Services at Lady With a Ladder Cleaning & Maintenance