Sabrina Puskar
Murrysville,PA
Summary
Dynamic professional with a proven track record at The Walt Disney Company, excelling in guest engagement and POS system operation. Skilled in creating memorable experiences and boosting sales through effective upselling strategies. Demonstrated ability to enhance team morale and uphold brand standards, showcasing exceptional merchandise presentation and interpersonal skills.
Developed strong customer service and sales skills in fast-paced retail environment. Proven ability to manage inventory, handle transactions, and create positive customer interactions. Seeking to transition into new field, leveraging these skills to contribute effectively in new professional setting.
Overview
2
2
years of professional experience
Work History
Merchandise Cast Member, Disney College Program
The Walt Disney Company
Lake Buena Vista, FL
01.2024 - 01.2025
- Boosted employee morale through consistent recognition of team accomplishments and encouraging open communication channels among all Cast members.
- Delivered world-class guest service, creating memorable and personalized experiences for visitors in a high-volume, fast-paced environment.
- Expertly managed inventory, restocked shelves, and ensured merchandise displays were visually captivating and aligned with brand standards.
- Operated POS systems with accuracy, processed high volumes of transactions and maintained cash handling procedures.
- Contributed to sales goals by actively promoting exclusive Disney products, seasonal merchandise, and limited-edition items.
- Collaborated cross-functionally with fellow cast members to optimize store operations, uphold cleanliness, and create a seamless shopping experience.
- Demonstrated strong problem-solving skills and a positive attitude, maintaining Disney’s reputation for exceptional guest service.
- Upheld Disney Cast Member standards by embodying the company’s values of professionalism, courtesy, and teamwork in all guest interactions.
Seasonal Sales Associate
Bath & Body Works
Monroeville, PA
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds following store policy.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Starbucks Barista
Giant Eagle
Murrysville, PA
10.2022 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with a focus on speed, quality, and consistency.
- Adhered to strict food hygiene regulations, minimizing the risk of contamination or illness among customers.
Education
High School Diploma -
Franklin Regional Senior High School
Murrysville, PA06-2023
Skills
- Merchandise presentation
- Guest engagement
- Stock replenishment
- Meeting sales goals
- POS system operation
- Store maintenance
- Upselling strategies
- Merchandise returns
- Brand representation
Timeline
Merchandise Cast Member, Disney College Program
The Walt Disney Company
01.2024 - 01.2025
Seasonal Sales Associate
Bath & Body Works
11.2023 - 01.2024
Starbucks Barista
Giant Eagle
10.2022 - 01.2024
High School Diploma -
Franklin Regional Senior High School