Sabrina Rice
Zanesville,OH
Summary
Dedicated and reliable professional with a strong work ethic and exceptional customer service skills. Proven track record in training new team members and enhancing guest engagement, ensuring a positive dining experience. Proficient in cash handling and adept at resolving customer concerns.
Overview
22
22
years of professional experience
Work History
Carry-out/ Server /Job Lead
Ichiban Japanese Steakhouse
Zanesville, OH
11.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/ Trainer
Golden Corral Buffet and Grill
Zanesville, OH
10.2003 - 11.2012
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Education
Diploma - General Studies
Zanesville High School
Zanesville, OH05.1995
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Carry-out/ Server /Job Lead
Ichiban Japanese Steakhouse
11.2012 - Current
Server/ Trainer
Golden Corral Buffet and Grill
10.2003 - 11.2012
Diploma - General Studies
Zanesville High School