Sabrina Schaffer
San Marcos
Summary
Knowledgeable in hospitality and mixology with strong background in bartending training and staff development. Proven track record in elevating team performance and enhancing customer satisfaction. Demonstrated proficiency in training new hires and implementing effective training programs. Dependable with results-driven approach and excellent communication skills.
Known for driving growth in sales and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Proven track record of results-driven mindset in changing market conditons.
Overview
9
9
years of professional experience
Work History
Bartender Trainer
Twin Peaks Restaurants
12.2018 - Current
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
Server
Hooters Restaurant
06.2016 - 11.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lifeguard
City Of Alvin
06.2016 - 09.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Master of Criminal Justice - Criminal Justice
Texas State University
San Marcos, TX05-2023
Skills
- Advanced bartending techniques
- Performance skills
- Specialty drink creation
- Food safety training
- Product presentation
- Employee coaching
- Proficient customer care
- Customer relationship building / Networking
- Sales process and Negotiating
- Social selling
- Business development
Timeline
Bartender Trainer
Twin Peaks Restaurants
12.2018 - Current
Server
Hooters Restaurant
06.2016 - 11.2018
Lifeguard
City Of Alvin
06.2016 - 09.2018
Master of Criminal Justice - Criminal Justice
Texas State University
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