Sabrina Shugart
Whitesboro,TX
Summary
Experienced Rational Surveillance Operator with a strong background in table games, slot machines, and cage procedures within large gaming establishments. Adept at monitoring public areas for signs of suspicious activities or behavior, ensuring the safety and security of patrons and the establishment. Exceptional organizational skills and a keen eye for detail. Prepared to bring expertise to a new role within a remarkable organization. Ready to contribute decision-making abilities and dedication to maintaining a secure environment for all. Experienced with range of table games, ensuring compliance with all gaming regulations and maintaining game integrity. Utilizes strong communication skills to engage with patrons and provide top-tier customer service. Knowledge of casino operations and effective dispute resolution, ensuring smooth and enjoyable gaming experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Table Games Surveillance Officer
Winstar World Casino And Resort
06.2021 - Current
- Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Identified and documented unauthorized actions by employees.
- Demonstrated exceptional attention to detail when documenting events observed during shifts, resulting in accurate records for reference by management or law enforcement if needed.
- Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Conducted detailed incident reports following any security breaches or suspicious occurrences, aiding in preventing future incidents.
Pharmacy Technician Trainee
Walgreen's Pharmacy
11.2020 - 06.2021
- Conducted inventory checks to maintain adequate stock levels and reorder supplies.
- Labeled prescription bottles with accurate information for patient use.
- Handled barcode scanners to verify and track medication inventory.
- Followed safety protocols to handle and store medications properly.
- Operated pharmacy management software to input patient information accurately.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Casino Table Games Dealer
Winstar World Casino and Resort
06.2008 - 10.2020
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently
- Participated in short-handed games to meet required minimum number of players and keep gameplay moving
- Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior
- Promoted customer retention 90% and satisfaction by greeting guests 95% and encouraging fun gameplay environment with 95% accuracy
- Opened and closed 16 different gaming tables, cash floats by receiving, verifying and recording cash wages
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
- Maintained rules for games and identified instances of cheating, notifying security team.
Certified Nursing Assistant
Pecan tree Health and Rehab
05.2007 - 06.2008
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Education
Certificate - Pharmacy Technician Trainee
Ashworth College
Norcross, GA01.2025
GED -
North Central Texas College
Gainesville, TX03.1997
Skills
- Fraud detection
- Cash float management
- Customer service
- Organization and Time management
- Loss prevention
- Confidentiality and HIPAA
- FDA Drug Safety Guidelines
- Team collaboration
- Medication Distribution
- Drug safety
Certification
Certified Pharmacy Technician Trainee, 10/06/20
Hobbies and Interests
- Hiking
- Fishing
- Woodworking
Timeline
Table Games Surveillance Officer
Winstar World Casino And Resort
06.2021 - Current
Pharmacy Technician Trainee
Walgreen's Pharmacy
11.2020 - 06.2021
Casino Table Games Dealer
Winstar World Casino and Resort
06.2008 - 10.2020
Certified Nursing Assistant
Pecan tree Health and Rehab
05.2007 - 06.2008
GED -
North Central Texas College
Certified Pharmacy Technician Trainee, 10/06/20
Certificate - Pharmacy Technician Trainee
Ashworth College
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