Sabrina Simpson
Thornton,CO
Summary
Dynamic sales professional with a proven track record at Lennar Homes and Century Communities, excelling in deal negotiation and client account management. Skilled in developing sales strategies that consistently exceed targets, I leverage strong interpersonal communication to build lasting relationships and drive customer loyalty. Committed to enhancing team performance through effective staff training and collaboration.
Knowledgeable in Real Estate market with solid background in sales and proven ability to drive revenue growth.
Team-oriented, known for exceptional communication, problem-solving abilities, and results-driven mindset.
Detail-oriented individual with project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Salesperson
Century Communities
Greenwood Village, Co
07.2020 - 06.2025
- Delivered exceptional customer service to enhance client satisfaction and top tier retention.
- Assisted customers in selecting inventory homes, facilitating decisions for new home construction, and addressing inquiries for future build opportunities.
- Maintained up-to-date knowledge of community and company wide offerings and real estate market trends.
- Maintained required sales reporting to include up to date area CMA.
- Collaborated with marketing team to execute promotional events, onsite inventory marketing, and outreach initiatives.
- Developed strong relationships with clients through effective communication and follow-up strategies.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Skillfully negotiated Purchase Contract terms, securing favorable terms for both company and clients.
- Managed contract requirements, deadlines, and adjustments for clients during the build process to close.
- Participated in training sessions to improve product knowledge and sales techniques.
- Streamlined inventory management to enhance operational efficiency within the sales and operations department.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved or exeeded monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Volunteered to represent the company for off site networking opportunities.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Assisted in community build planning and changes.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Engaged with customers through social media platforms to promote events and new arrivals, expanding community reach.
Salesperson
Lennar Homes
Englewood, CO
08.2016 - 05.2020
- Developed strong customer relationships to enhance sales and customer loyalty.
- Conducted product demonstrations to educate clients on features and benefits.
- Utilized CRM software to track leads and manage sales pipeline effectively.
- Collaborated with marketing team to create targeted promotions and events.
- Analyzed market trends to identify new sales opportunities and strategies.
- Streamlined sales processes, increasing efficiency in closing transactions.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Presented professional image consistent with company's brand values.
- Attended monthly sales meetings and quarterly sales trainings.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Recorded accurate and efficient records in customer database.
Salesperson
Protection 1
Denver, CO
04.2014 - 06.2016
- Developed deep product knowledge to effectively address customer needs and enhance sales experience.
- Cultivated relationships with clients through personalized communication and follow-up strategies.
- Recorded accurate and efficient records in customer database.
- Mentored junior sales associates, fostering a collaborative environment focused on achieving collective goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Met with customers to discuss and ascertain needs, tailored solutions and close deals.
- Maintained current knowledge of evolving changes in marketplace through attending training and trade networking opportunities.
- Contributed to event marketing, sales and brand promotion.
- Met existing customers to review current services and expand sales opportunities.
- Kept detailed records of daily activities through online customer database.
- Conducted comprehensive security assessments to identify vulnerabilities and risks.
- Enhanced client security by conducting comprehensive risk assessments and recommending appropriate countermeasures.
- Managed complex projects involving multiple stakeholders, delivering high-quality results within budget constraints and timelines.
- Oversaw and validated grounds access to mitigate risk of theft.
- Actively participated in professional organizations and industry forums to stay current on trends, threats, and best practices in the industry.
- Established strong relationships with clients by maintaining clear communication channels and consistently exceeding expectations.
- Evaluated emerging security technologies, providing recommendations for potential integration into client environments.
- Recommend improvements in security systems and procedures.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Data Analyst /Trainer Coordinator
Key Equipment Finance
Louisville, CO
07.2004 - 04.2010
- Developed and delivered training programs on data analysis techniques and tools for diverse learner groups.
- Facilitated workshops to enhance team skills in data visualization and interpretation using industry-standard software.
- Mentored junior analysts, providing guidance on best practices in data management and analytical methodologies.
- Collaborated with cross-functional teams to identify training needs and tailor programs for specific departmental requirements.
- Designed instructional materials that improved comprehension of complex data concepts among participants.
- Evaluated training effectiveness through feedback mechanisms, ensuring continuous improvement of educational content.
- Implemented new training technologies that streamlined the learning process and increased engagement levels among trainees.
- Led initiatives to standardize reporting processes, enhancing accuracy and consistency across analytical outputs.
- Managed multiple projects simultaneously while maintaining attention to detail and meeting strict deadlines.
- Developed comprehensive training materials for new Data Analysts, ensuring a smooth onboarding process.
- Served as a subject matter expert in data analytics, providing guidance to colleagues on best practices and troubleshooting complex issues.
- Streamlined reporting processes by creating automated templates that reduced manual workload.
- Championed a culture of continuous learning among peers by sharing insights from conferences, workshops, or online resources related to our field of work.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Wrote training manuals for international employees for multiple department positions according to strict company guidelines and protocols.
- Entered data, generated reports, and produced tracking documents.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Real Estate Licensee Course Hours - Real Estate
The CE Shop
Denver01-2026
Training Professional - Training Development
Training
Denver, CO09-2009
High School Diploma -
Skyview High School
Thornton06-1998
Skills
- Networking
- Competitor research
- Sales strategy development
- Interpersonal communication skills
- Deal negotiation tactics
- Client account management
- Product and sales presentations
- Objection handling
- Staff training
- Needs analysis
- Sales pipeline management
- Brand storytelling
Timeline
Salesperson
Century Communities
07.2020 - 06.2025
Salesperson
Lennar Homes
08.2016 - 05.2020
Salesperson
Protection 1
04.2014 - 06.2016
Data Analyst /Trainer Coordinator
Key Equipment Finance
07.2004 - 04.2010
Real Estate Licensee Course Hours - Real Estate
The CE Shop
Training Professional - Training Development
Training
High School Diploma -
Skyview High School