Emanuel Brito
Orlando,FL
Summary
Thrived in fast-paced sales environment, developing exceptional communication and negotiation skills. Proven ability to understand customer needs and deliver tailored solutions. Seeking to transition into new field where these skills can drive meaningful impact.
Overview
3
3
years of professional experience
Work History
Salesperson
Lord Auto Sales
06.2022 - 04.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed orders and managed returns efficiently, ensuring customer satisfaction.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers with product selection, upselling services to meet individual needs.
- Resolved customer inquiries and issues efficiently to enhance satisfaction and retention.
- Analyzed customer feedback to identify trends for improving service strategies.
Store Manager
Nature’s Table Cafe
04.2023 - 12.2024
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to streamline stock replenishment processes.
- Analyzed sales data to identify trends and inform strategic merchandising decisions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Salesperson
Greenway Hyundai
01.2025 - 11.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions to effectively communicate benefits to customers.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to meet sales targets and improve store performance.
- Trained new staff on sales techniques and store policies, promoting a cohesive work environment.
Education
High School Diploma -
Dr. Phillips High School
Orlando, FL05.2024
Associate of Arts - Finance
Valencia College
Orlando, FL01.2027
Skills
- Customer service
- Customer relationship building
- Networking
- Sales process
- Sales strategy development
- Negotiation
- Product description
- Complaint handling
- Prospecting skills
- Deal negotiation
- Sales analytics
Languages
English
Spanish
Portuguese
Timeline
Salesperson
Greenway Hyundai
01.2025 - 11.2025
Store Manager
Nature’s Table Cafe
04.2023 - 12.2024
Salesperson
Lord Auto Sales
06.2022 - 04.2023
High School Diploma -
Dr. Phillips High School
Associate of Arts - Finance
Valencia College