Sabrina Solomon
Pinconning,MI
Summary
Accomplished Customer Experience Banker at Huntington National Bank, adept in consumer banking and cash handling, I excelled in delivering unparalleled customer service and maintaining rigorous compliance standards. At Forward Corporation, my leadership as Assistant Store Manager drove operational efficiencies and sales growth, showcasing my strong relationship-building skills and analytical acumen in improving store performance.
Overview
5
5
years of professional experience
Work History
Customer Experience Banker
Huntington National Bank
Bay City, MI
09.2022 - 09.2024
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
Assistant Store Manager
Forward Corporation
Pinconning, MI
10.2019 - 09.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
N/A - Business Management
Davenport University
Saginaw, MIGeneral
Bay City Western High School
Auburn, MI06.1996
Skills
Consumer banking
Purchasing processes
Cash Handling
Timeline
Customer Experience Banker
Huntington National Bank
09.2022 - 09.2024
Assistant Store Manager
Forward Corporation
10.2019 - 09.2022
N/A - Business Management
Davenport University
General
Bay City Western High School