Friendly and result driven multi-store manager skilled in managing operations, driving sales growth, and fostering effective and welcoming team environments. Combines strong problem-solving, communication, and organizational skills with baking expertise to ensure high-quality product standards and exceptional customer experiences. Committed to continuous improvement.
Work History
District Manager
3 Years 9 Months
Chip Cookies | 01.2023 - Current
Oversee daily operation of two top-grossing stores and increased sales by 9.8% this past year
Developed cleaning procedures and task lists to enhance employee accountability
Analyze sales data, identify trends, and create schedules to reduce labor costs
Maintain optimal inventory levels
Manage hiring process
Collaborated with owner to create and implement training procedures, set sales goals, and oversee management of 6 Utah stores
Keep up with dough production quantity and quality
Forged partnerships with local businesses to strengthen community engagement
Pastry Staff
Certified Kitchen + Bakery | 2026 - Current
Operate kitchen equipment to prepare baked goods.
Maintain cleanliness and organization of workstation
Follow many different recipes to create a variety of baked goods
Self Employed
6 Years 9 Months
Uber Eats, Rover, Care.com | 01.2020 - Current
Deliver groceries and meals via DoorDash, Instacart, and Uber Eats, ensuring customer satisfaction.
Provide pet sitting services through Rover, including walks, cleaning, and overnight stays.
Offer childcare services via care.com, assisting with cooking, cleaning, and engaging activities.
Maintained a 5-star rating across all platforms, resulting in repeat customers through consistent high-quality service.
Cast member
1 Year
Disneyland | 01.2018 - 01.2019
Operated Splash Mountain ride, ensuring guest safety and enjoyment
Worked crowd control during peak times and special events
Resolved guest issues promptly, maintaining the Disney magic
Collaborated with team members to create a seamless and fun experience
Utilized quick thinking and observation skills to handle emergencies
Sales Associate, Back of House
1 Year
REI | 01.2018 - 01.2019
Improved store productivity by transitioning from register sales to back-of-house operations
Independently fulfilled orders and utilized various computer programs for inventory management
Collaborated with managers to set daily goals
Achieved status as one of the fastest back of house employees, significantly improving order processing speed
Marketing Specialist
4 Years
Athleta | 01.2015 - 01.2019
Contributed to the opening of Athleta’s new Washington Square Mall store in 2015
Organized BOH stock and sales floor
Fulfilled online orders
Helped with daily store resets and quarterly resets
Worked sales floor, helping every customer with a smile