Sabrina Spencer
Apple Valley,CA
Summary
Dynamic Operations Manager with a proven track record at Petco Animal Supplies Stores Inc., excelling in operations management and team leadership. Achieved higher employee retention through effective staff management and motivation. Skilled in problem-solving and policies implementation, significantly enhancing performance outcomes and vendor relations.
Overview
9
9
years of professional experience
Work History
Operations Manager
Petco Animal Supplies Stores Inc.
10.2015 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Education
Tahquitz High School
Hemet, CASkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Employee relations and conflict resolution
- Staff Management
- Policies and procedures implementation
- Employee Motivation
Timeline
Operations Manager
Petco Animal Supplies Stores Inc.
10.2015 - Current
Tahquitz High School
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