Reliable and hardworking with experience in banquet serving, bartending, and customer service. Able to take initiative and work well with a team.
Overview
4
4
years of professional experience
Work History
Processing Manager (Flexible Schedule and Remote)
Big Buildings Direct
03.2020 - Current
Handle all back office operations - process new building orders, send contracts for E-sign, keep transaction records, make order changes, prepare payroll
Communicate with manufacturers to ensure projects run smoothly and customers are satisfied
Update CRM systems with accurate customer information and sales metrics
Provide training to new staff on company operations
Assist project manager with permit issues, pricing issues, and out of service area buildings
Banquet Server/Bartender
Hyatt Regency
05.2023 - 11.2023
Set up banquet room to include linen, serviceware and glassware
Attend meetings before events to learn function particulars, including guest and hotel expectations.
Carried out professional service, retaining polite and friendly approach at all times.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
Performing all side work duties before & after shift
Bartender
Repeal 18
09.2022 - 05.2023
Prepared popular cocktails, draft beers, and wine for guests
Followed alcohol consumption and safe serving laws
Kept bar organized and clean during busy hours
Developed strong working relationships with customers and worked well with staff
Operated POS system accurately for processing payments from customers
Admin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply DirectAdmin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply Direct
Intergovernmental Affairs Community Engagement Intern at NYC Department of BuildingsIntergovernmental Affairs Community Engagement Intern at NYC Department of Buildings