Sabrina Wandersee
Randall,MN
Summary
I have worked in customer service for 9 years with many different types of job backgrounds retail and food service mostly. I thrive to learn new things and I can overcome difficult situations quickly and efficiently. I have some management experience, and quite a bit of computer experience as well.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Casey's General Stores
Staples, MN
05.2021 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Sales Associate
The Lions Den
Owatonna, MN
10.2016 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Telefundraiser
Aria Communications Corp
St. Cloud, MN
08.2013 - 09.2016
- Called for non-profit organizations to raise money from people who had previously donated.
- Collected credit card information, updated names and addresses
- Worked flexible hours; night, weekend, and holiday shifts, also on call.
Service Champion
Taco Bell
Little Falls, MN
05.2015 - 08.2016
- Greeted customers, answered questions and took orders.
- Input food and drink orders into system, documented special requests and processed payments.
- Maintained counter areas in neat and clean fashion.
- Kept accurate register and dropped excess cash into safe at regular intervals.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
Food Service Worker
Moms Cinnamon Rolls
Waite Park, MN
01.2014 - 05.2015
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes
Education
High School Diploma -
Little Falls Senior High School
Little Falls, MN06.2014
Skills
- Retail Operations
- Work Planning and Prioritization
- Coaching and Mentoring
- POS Systems
- Originality and Creativity
- Business Leadership
- Sales Promotion
- Hiring and Training
- Store Opening and Closing
- Customer Service
- Complaint Resolution
Timeline
Assistant Store Manager
Casey's General Stores
05.2021 - Current
Sales Associate
The Lions Den
10.2016 - 12.2020
Service Champion
Taco Bell
05.2015 - 08.2016
Food Service Worker
Moms Cinnamon Rolls
01.2014 - 05.2015
Telefundraiser
Aria Communications Corp
08.2013 - 09.2016
High School Diploma -
Little Falls Senior High School
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