
Receives, evaluates, and processes all 9-1-1 calls for police, fire, and medical assistance; or, operates base radio equipment to dispatch Public Safety personnel (police, fire, EMS) on related incidents. Depending on assignment, incumbents may operate a multibutton telephone system, base radios, computer terminals, and teletype equipment to enter, receive, evaluate, and transmit information that frequently involves emergency situations affecting human welfare and safety. Work involves evaluating incoming calls, dispatching Police/Fire units, and transmitting information and messages upon request and/or according to established procedures. Employees are expected to demonstrate extensive communications skills and to exercise judgment under pressure