Overview
Work History
Education
Skills
Timeline
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Sabrina Lee Gaona

Harlingen,TX

Overview

3
3
years of professional experience

Work History

911 Telecommunicator

City of Harlingen
Harlingen, TX
03.2022 - 06.2023

Receives, evaluates, and processes all 9-1-1 calls for police, fire, and medical assistance; or, operates base radio equipment to dispatch Public Safety personnel (police, fire, EMS) on related incidents. Depending on assignment, incumbents may operate a multibutton telephone system, base radios, computer terminals, and teletype equipment to enter, receive, evaluate, and transmit information that frequently involves emergency situations affecting human welfare and safety. Work involves evaluating incoming calls, dispatching Police/Fire units, and transmitting information and messages upon request and/or according to established procedures. Employees are expected to demonstrate extensive communications skills and to exercise judgment under pressure

Cashier

Jason's Deli
Harlingen, TX
05.2021 - 03.2022
  • Tracked company inventories, moved excess stock and arranged products.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

Whataburger
Harlingen, TX
08.2020 - 05.2021
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Answered customer questions and provided store information.

Education

High School Diploma -

Harlingen High School
Harlingen, TX
06.2021

Some College (No Degree) - Criminal Justice

The University of Texas Rio Grande Valley
Edinburg, TX

Skills

  • CAD
  • Law Enforcement
  • Multi-line Phone Systems
  • Databases
  • Telecommunication
  • VoIP
  • Critical Thinking
  • Problem-Solving
  • Basic Life Support Knowledge
  • Computer Skills
  • Call Management
  • Works Well Under Pressure
  • Active Listening
  • Multitasking and Prioritization
  • Verbal and Written Communication
  • Information Gathering and Relay
  • Decision Making
  • Documentation and Recordkeeping
  • Crisis Management
  • Police Department Procedures
  • Map Reading Abilities
  • Providing Clear Directions
  • Good Judgment
  • Prioritizing Situations
  • NCIC Database
  • CPR and First Aid
  • Call Routing
  • Data Entry

Timeline

911 Telecommunicator

City of Harlingen
03.2022 - 06.2023

Cashier

Jason's Deli
05.2021 - 03.2022

Cashier

Whataburger
08.2020 - 05.2021

High School Diploma -

Harlingen High School

Some College (No Degree) - Criminal Justice

The University of Texas Rio Grande Valley
Sabrina Lee Gaona