Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
26
26
years of professional experience
Work History
Direct Care Worker
Legacies Assisted Living
01.2024 - 07.2024
Helped clients manage money, pay bills, and shop for groceries or personal items.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Administered medication as directed by physician.
Kept clients engaged in social networks and communities for personal health and growth.
Home Health Aide
HomeCare Transitions
04.2023 - 01.2024
Assisted disabled clients to support independence and well-being.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Followed nutritional plans to prepare optimal meals.
Medical Biller, Accounts Receivable
Spectrum Health Hospital
06.2018 - 12.2020
Applied HIPAA privacy and security regulations while handling patient information.
Reviewed claims for coding accuracy.
Input details into accounts and tracked payments.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Communicated with insurance representatives to complete claims processing or resolve problem claims.
Distributed or posted financial data to appropriate accounts and prepare simple reconciliations.
Posted charges, payments and adjustments.
Filed and submitted insurance claims.
Tracked and recorded status of delinquent accounts and sent follow-up letters to request payment.
Registration Specialist
Spectrum Health Hospital
09.2007 - 05.2018
Welcomed patients to facility and assisted with registration sign-in process.
Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Maintained HIPAA compliance and integrity of hospital policies and procedures.
Scanned documents and insurance cards to include in patient charts.
Advised patients of monies required to be paid prior to services.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Diagnostic Radiographer
Spectrum Health Hospital
08.2002 - 01.2006
Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
Developed and labeled diagnostic images and films in accordance with established quality standards and updated patient records.
Determined suitable anatomical positions and shielded patients to avoid injuries.
Positioned x-ray equipment using clinical judgment to capture quality images.
Helped patients feel comfortable before, during and after procedures by employing calming techniques, answering questions and offering physical support.
CNA
Affordable Nursing
08.1998 - 01.2002
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.