Sachet Carter
Akron,Ohio
Summary
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
13
13
years of professional experience
Work History
Medical Office Assistant
Summa Health Medical Group
Akron, OH
06.2023 - Current
- Coordinated patient scheduling and managed appointment confirmations to optimize clinic workflow.
- Assisted in managing electronic health records, ensuring accuracy and confidentiality of patient information.
- Processed insurance claims and verified patient eligibility for seamless billing operations.
- Educated patients on office procedures, enhancing overall satisfaction and compliance with care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Trained new staff on office protocols and software systems, fostering a collaborative team environment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Used Epic to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Human Resources Assistant
Sheridan Ohio Printing
Kent, Ohio
07.2020 - 06.2023
- Supported recruitment processes by scheduling interviews and coordinating candidate communications.
- Assisted in onboarding new employees, ensuring compliance with company policies and procedures.
- Maintained employee records and HR databases, enhancing data accuracy and accessibility.
- Processed payroll information, ensuring timely and accurate compensation for staff members.
General Manager
Extended Stay America, ESA
Copley, Ohio
09.2012 - 02.2020
- Managed budgets, forecasting expenses, and maximizing revenue opportunities across multiple locations.
- Analyzed market trends to refine pricing strategies and improve competitive positioning.
- Fostered a culture of teamwork and accountability among staff through effective leadership practices.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Offered appropriate reservation options based on expected attendees when coordinating events.
Education
High School Diploma -
John R. Buchtel High School
Akron, OhioSurgical Technology
Herzing University
Akron, OH12-2026
Skills
- Patient scheduling
- Electronic health records
- Insurance claims processing
- Patient eligibility verification
- HIPAA compliance
- Office protocol training
- Appointment management
- Medical billing procedures
- Employee onboarding
- Staff communication coordination
- Customer service excellence
- Team leadership practices
- Conflict resolution skills
- Quality care assistance
- Computer skills
- Problem-solving
- Attention to detail
- Medical reception
- Data entry
- Medical terminology
- Positive attitude
- Office administration
- Phone and email etiquette
- Appointment coordination
Timeline
Medical Office Assistant
Summa Health Medical Group
06.2023 - Current
Human Resources Assistant
Sheridan Ohio Printing
07.2020 - 06.2023
General Manager
Extended Stay America, ESA
09.2012 - 02.2020
High School Diploma -
John R. Buchtel High School
Surgical Technology
Herzing University