Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sacoya Reeves

Fayetteville,NC

Summary

Hardworking with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

9
9
years of professional experience

Work History

Dispatcher

Dalo Transport LLC
Charlotte, NC
01.2021 - 06.2023
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Identified locations and needs of callers to accurately send assistance.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Scheduled loads according to priority and available equipment.

Front Desk Receptionist

CUMBERLAND COUNTY WORKFORCE DEVELOPMENT CENTER
Fayetteville, North Carolina
06.2014 - 08.2014
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted customers, answered general questions and directed to appropriate locations.

Cashier

Fry Guy Corporations
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.

Education

Certificaton - Phlebotomy

MILLER-MOTTE COLLEGE
Fayetteville, NC
06-2013

Skills

  • Critical thinker
  • Customer Relations
  • Driver communication
  • Dispatching procedures
  • Customer Assistance
  • Cash Register Operation
  • Cash Handling
  • Time management skills
  • Guest Relations

Timeline

Dispatcher

Dalo Transport LLC
01.2021 - 06.2023

Front Desk Receptionist

CUMBERLAND COUNTY WORKFORCE DEVELOPMENT CENTER
06.2014 - 08.2014

Cashier

Fry Guy Corporations

Certificaton - Phlebotomy

MILLER-MOTTE COLLEGE

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