Sadaf Ehsan
New York
Summary
Versatile and professional Customer service, as a cashier and in-office work with 9 years' experience in different firms. Has ability to work as team lead and team member. Has with all stakeholders and turn proposals into reality.
Overview
12
12
years of professional experience
Work History
Associate
Bloomingdale's
New York, NY
05.2023 - Current
- Facilitated customer engagement through personalized service and product recommendations.
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Led training sessions for new associates on customer service protocols and product knowledge.
- Developed promotional displays to maximize visual merchandising impact and drive sales.
Executive Assistant
M & J Engineers
New York, NY
11.2022 - 04.2023
- Coordinated executive schedules, ensuring efficient time management and meeting preparation.
- Managed communication between executives and clients, fostering relationships and enhancing collaboration.
Receptionist
Dr. SIMI Joseph Psychiatry P.C
New York, NY
08.2021 - 04.2022
- Managed patient scheduling and appointment confirmations to optimize workflow efficiency.
- Provided front desk support, ensuring a welcoming environment for patients and visitors.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Maintained accurate patient records and ensured confidentiality compliance with HIPAA regulations.
Customer Services Officers
Shagufta Styles Boutique
New York, NY
12.2019 - 08.2021
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed inventory levels, ensuring product availability and organization on the sales floor.
- Trained new staff on customer interaction protocols and boutique operations.
- Enhanced customer loyalty through personalized shopping experiences and follow-up communication.
Machine Operator
Mill Max Mfg .Corp
New York, NY
04.2018 - 11.2019
- Operated CNC machines to produce precision components in accordance with specifications.
- Conducted routine maintenance and troubleshooting on machinery to ensure optimal performance.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Monitored quality control standards and conducted inspections to maintain product integrity.
Cashier Assistant
Century 21
New York, NY
01.2018 - 04.2018
- Resolved customer issues promptly, demonstrating strong problem-solving skills and adaptability.
- Processed returns and exchanges in accordance with store policies, ensuring compliance and accuracy.
- Trained new staff on checkout procedures and customer service best practices to promote team success.
- Monitored inventory levels at the cash register, assisting in stock management and loss prevention efforts.
Cashier Assistant
Sears
New York, NY
08.2016 - 12.2017
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Operated cash register efficiently, handling transactions accurately and minimizing wait times.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Collaborated with team members to streamline processes and improve overall customer satisfaction.
Assistant Officer
Bawla & Bawla LLC CPA PC
New York, NY
03.2014 - 02.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Art
Punjab University
Lahore2011
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Customer engagement
- Decision-making
- Relationship building
- Courteous and professional
- Flexible schedule
- Complex Problem-solving
Languages
English
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Timeline
Associate
Bloomingdale's
05.2023 - Current
Executive Assistant
M & J Engineers
11.2022 - 04.2023
Receptionist
Dr. SIMI Joseph Psychiatry P.C
08.2021 - 04.2022
Customer Services Officers
Shagufta Styles Boutique
12.2019 - 08.2021
Machine Operator
Mill Max Mfg .Corp
04.2018 - 11.2019
Cashier Assistant
Century 21
01.2018 - 04.2018
Cashier Assistant
Sears
08.2016 - 12.2017
Assistant Officer
Bawla & Bawla LLC CPA PC
03.2014 - 02.2016
Bachelor of Science - Art
Punjab University