Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sadat Imran

Sacramento,CA

Summary

Dynamic and results-oriented professional with a proven track record at Apple Inc., adept in hardware repair and software installation. Excelled in roles requiring exceptional problem-solving abilities and interpersonal skills, enhancing team collaboration and customer satisfaction. Demonstrated ability to exceed targets through innovative strategies and effective communication, significantly impacting organizational success.

Overview

8
8
years of professional experience

Work History

PC Repair Technician

Apple Inc.
California
10.2023 - Current

maintaining computer systems, troubleshooting internal system errors, maintaining internet connectivity, running diagnostic tests, maintaining service, and repairing computer hardware

Personal Support Worker

Renaissance Company Ltd
Accra Ghana
11.2020 - 08.2022

Supports directly as the go-to person for all needs, including daily administration, calendar management, travel schedules, project coordination, delivering presentations, answering calls.a spokesperson for the client on all matters.

Manager of Operations

Savine Star Ltd
Birim South Eatern Region
10.2019 - 08.2020
  • Leading and managing the executive team across various functions.
  • Directing daily operations to achieve targets and budgets.
  • Reporting to the CEO and board of directors on performance.
  • Developing and optimising organisational processes.

Public Relation Officer

Akuapem Youth Foundation of Ghana
Nsawam Ghana
08.2016 - 08.2018
  • Media relations, Maintaining and developing relationships with the media to gain access to information, sources, and leads.I also write press releases and media pitches, schedule press conferences, and act as a liaison between the media and government departments.
  • Planning publicityDeveloping strategies and campaigns, and organizing and attending promotional events. And also design or manage the production of digital content and visual communications.
  • Crisis communications
  • Protecting and defending an organization's reputation during a public challenge.
  • Speaking publicly and Giving interviews, presentations, and press conferences.

Education

Masters - Environmental Engineering

Kalmy State University
Elista Kalmykia
04.2016

Bachelor Of Science - Marketing

University of Professional Studies
Legon Accra
07.2008

Skills

  • Software Installation
  • Printer setup
  • Network configuration
  • Wireless Networking
  • Hardware Installation
  • Hardware Repair
  • Software configuration
  • Remote Support
  • Information Security
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Effective Communication
  • Decision-Making
  • Microsoft Excel
  • Microsoft Office
  • Work Planning and Prioritization
  • Self Motivation
  • Interpersonal Skills

Languages

English
Native or Bilingual
Russian
Professional Working
Akan
Full Professional
Hausa
Native or Bilingual
Ga
Native or Bilingual
Spanish
Elementary

Timeline

PC Repair Technician

Apple Inc.
10.2023 - Current

Personal Support Worker

Renaissance Company Ltd
11.2020 - 08.2022

Manager of Operations

Savine Star Ltd
10.2019 - 08.2020

Public Relation Officer

Akuapem Youth Foundation of Ghana
08.2016 - 08.2018

Masters - Environmental Engineering

Kalmy State University

Bachelor Of Science - Marketing

University of Professional Studies
Sadat Imran