Sade' A. Mitchell
Toano,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Payment Poster
Bluesprig Pediatrics
Remote
01.2024 - 03.2025
- Processed and posted payments accurately to patient accounts, ensuring timely updates to financial records.
- Reviewed and resolved discrepancies in payment information, enhancing data integrity and reducing errors.
- Collaborated with billing department to streamline payment posting workflows, improving operational efficiency.
- Mentored new team members on payment posting procedures, fostering a culture of knowledge sharing and continuous improvement.
- Accurately posted payments and adjustments both electronically and manually.
- Processed payments that had been received from insurance companies and Medicare.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Cash Application Specialist (Contract)
Rite Aid
Remote
05.2023 - 03.2024
- Prepares lock boxes and posts payments from EOBs received the prior day, meeting daily quota outlines with minimal errors.
- Advises supervisor of any insurance issues as they are identified on EOBs that need immediate attention.
- Works up and posts Zero Pay EOBs daily
- Operates electronic posting downloads along with manual postings daily.
- Makes appropriate system comments related to postings/EOBs remittances.
Payment Record Adjuster
Wisconsin Physician Service Health Insurance
Hampton, VA
08.2018 - 06.2023
- Process adjustments according to TRICARE Policy by making an additional payment, reissue, or statistical adjustment.
- Resolve claims edits and suspended claims
- Maintains and updates required reference materials to adjudicate claims
- Identify and credit refunds to correct claim history.
- Request recoupment of payments in accordance with TRICARE Policy and Operational Manual.
- Review computer generated and inventory reports to prioritize workflow to ensure claims processing timeline standards are met.
- Review claims to determine if processing is correct according to automated claims processing system’s methodology for pricing, reimbursement, and cost-sharing.
Accounts Payable Coordinator
FERGUSON ENTERPRISES
Newport News, VA
11.2017 - 08.2018
- Clarify any questionable invoice items, prices or receiving signatures
- Assemble and review invoices to be completed for payment
- Maintain copies of vouchers, invoices or correspondence necessary for files
- Type periodic reports and other records
- Obtain proper information and/or data regarding invoice payments
- Check vendor files for any previous payments and assign voucher numbers
- Prepare vouchers listing invoice number, date, vendor address, item description, amounts and coding per accounting policies and procedures
- Reconcile bank statements
- Input daily bookkeeping and record keeping
- Verify invoices against purchase orders and ensure goods or services were received before issuing payment to vendors
Accounts Receivable Specialist
PROFESSIONAL FINANCIAL SERVICES
Newport News, VA
04.2015 - 02.2017
- Provided excellent front desk customer service
- Accepted and resolved inbound calls from dealers, customers or third parties for verifications
- Accurately enter new loans into loan software system for funding
- Answered telephones, opened mail, and greeted visitors
- Disbursed funds by preparing and issuing checks for authorized signatures
- Prepared bank deposits
- Contacted individuals with delinquent accounts by written and telephone communication
- Set up and recorded payment arrangements for delinquent customers
- Compiled and sorted invoices and checks
- Ensured all Company invoices were paid on time
- Received loan payments and post to customer accounts
- Maintained cash drawer for accuracy and security
- Properly handled customer retention and payoffs
Office Administrator/Cashier
THE AUTO CONNECTION
Newport News, VA
03.2014 - 04.2015
- Provided excellent customer service
- Calculated the customer's bill using the dealership's computer system
- Received cash, checks and credit card payments from customers and recorded the amount received on the customer's account
- Made change accurately and issued receipts to customers
- Reconciled cash drawer daily
- Accurately and efficiently processed customer agreements, service tickets and dealer exchanges using a computer system
- Answered phones and took messages for various dealership departments
- Handled automotive Titles and Deals
- Filing (Service repair orders, Parts Counter Tickets, Car deal files, Hard Copies)
- Administrative and clerical office duties
Education
HIGH SCHOOL DIPLOMA -
Liberty High School
Bealeton, VA, US06-2004
Skills
- Microsoft Office
- Customer service
- Medical billing
- Accounting
- Office experience
- Accounts receivable
- Cash Application
- Data Entry
Timeline
Payment Poster
Bluesprig Pediatrics
01.2024 - 03.2025
Cash Application Specialist (Contract)
Rite Aid
05.2023 - 03.2024
Payment Record Adjuster
Wisconsin Physician Service Health Insurance
08.2018 - 06.2023
Accounts Payable Coordinator
FERGUSON ENTERPRISES
11.2017 - 08.2018
Accounts Receivable Specialist
PROFESSIONAL FINANCIAL SERVICES
04.2015 - 02.2017
Office Administrator/Cashier
THE AUTO CONNECTION
03.2014 - 04.2015
HIGH SCHOOL DIPLOMA -
Liberty High School