Sade Atkinson
707 Airport Rd Apt N82,MS
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
9
9
years of professional experience
Work History
Inbound Sales Representative
Teleperformance
01.2021 - 02.2024
- Responded to customer calls and emails to answer questions about product services
- Placed outbound and inbound customer satisfaction calls to follow up on customer issues
- Utilized suggestive selling techniques to drive sales
Call Center Specialist
IQOR
01.2018 - 04.2020
- Provided positive first impressions to welcome existing, new and potential customers
- Met customer call guidelines for service level, handle time, & productivity
- Identifying customers' needs, clarify and researching every issue, and providing solutions
Stocker
Fred's Store
03.2015 - 05.2017
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
High School Diploma -
Houston High School
Houston, MS05.2017
Skills
- High-volume call centers
- Inbound sales
- Data entry proficiency
- Critical thinking
- Customer Service
- Product Restocking
- Equipment Operation
Timeline
Inbound Sales Representative
Teleperformance
01.2021 - 02.2024
Call Center Specialist
IQOR
01.2018 - 04.2020
Stocker
Fred's Store
03.2015 - 05.2017
High School Diploma -
Houston High School
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