Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sade Beckford

The Bronx

Summary

Dedicated professional with strong communication and time management skills. Experienced in managing daily operations and delivering outstanding customer service in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Receptionist

The Eilot
New Rochelle
06.2025 - Current
  • Greeted visitors and directed them to appropriate departments.
  • Answered multi-line phone system and routed calls efficiently.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Managed daily operations of assisted living facility and ensured compliance with regulations.

Receptionist/Office Assistant

Iowa Sports
Bronx
09.2024 - 01.2025
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Updated and recorded customer or client information to maintain accounts.

Medical Receptionist

Throggs Neck Medical Care
Bronx
04.2023 - 08.2023
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Scheduled and confirmed patient appointments and consultations.
  • Ordered office supplies as needed to maintain inventory levels.

Administrative Assistant

Brae Burn Country Club
Purchase
08.2022 - 02.2023
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.

Mail Carrier

United States Postal Service
Hartsdale
11.2018 - 07.2022
  • Delivered packages and letters to residential customers.
  • Operated a vehicle in accordance with safety regulations.
  • Responded to customer inquiries regarding postal services and products.
  • Provided friendly customer service at all times while delivering mail.
  • Checked incoming mail for proper postage and correct names and addresses.
  • Organized parcels into appropriate size containers for transport.

Guest Service Representative

Extended Stay Hotels
Elmsford
01.2015 - 10.2018
  • Greeted guests upon arrival and provided excellent customer service.
  • Answered phones, booked reservations, and responded to inquiries from customers.
  • Maintained daily records of all transactions, including payments and cancellations.
  • Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Trained newly hired employees on front desk procedures and business operations.

Education

Business/ Hospitality -

The College Of Westchester
White Plains, NY
05.2016

Skills

  • Customer service
  • Communication skills
  • Time management
  • Microsoft word
  • Guest services
  • Medication administration
  • Attention to detail
  • Organization skills
  • Multi-line phone system operation

Timeline

Receptionist

The Eilot
06.2025 - Current

Receptionist/Office Assistant

Iowa Sports
09.2024 - 01.2025

Medical Receptionist

Throggs Neck Medical Care
04.2023 - 08.2023

Administrative Assistant

Brae Burn Country Club
08.2022 - 02.2023

Mail Carrier

United States Postal Service
11.2018 - 07.2022

Guest Service Representative

Extended Stay Hotels
01.2015 - 10.2018

Business/ Hospitality -

The College Of Westchester

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