Sade Brown
Pittsburgh,PA
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and customer satisfaction at Giant Eagle Pharmacy. Skilled in medication dispensing and problem-solving, adept at improving service delivery and streamlining operations. Demonstrated ability to mentor team members and manage customer inquiries, ensuring compliance and high standards of cleanliness and safety.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Giant Eagle Pharmacy
10091 Frankstown Rd
03.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Sanitation Worker
American Beverage
1 Daily Way Verona, Pa
07.2018 - 08.2023
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Completed daily logs detailing sanitation activities performed, issues encountered, or feedback received from the public.
Cashier Team Lead
Wendy's
5422 Baum Blvd
01.2016 - 07.2018
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
High School Diploma -
Penn Hills High School
Penn Hills 06.2018
Skills
- Medication Dispensing
- Problem-solving skills
- Positive Attitude
- Customer Service
- People skills
- Patience and understanding
Timeline
Pharmacy Technician
Giant Eagle Pharmacy
03.2023 - Current
Sanitation Worker
American Beverage
07.2018 - 08.2023
Cashier Team Lead
Wendy's
01.2016 - 07.2018
High School Diploma -
Penn Hills High School