Sade Gaines
Orlando
Summary
Proficient, Empathetic, and Devoted Pharmacy Technician with 4 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence into growing the pharmacy.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy Health
03.2021 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Food Worker
Firehouse Subs
04.2019 - 03.2021
- Assisted in training new employees, fostering a supportive work environment and contributing to overall team success.
- Maintained a clean and organized workspace for improved productivity and adherence to sanitation standards.
- Adapted quickly to changing menus or ingredients, maintaining consistent quality in dish preparation.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
Education
High School Diploma -
Chancery High School
Orlando, FL05-2020
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Supply restocking
- FDA and HIPAA compliance
- Resolving customer issues
- Data entry
- Resolving complaints
- Relationship building
Accomplishments
- Received great feedback from employers, associates and customers.
- Processed and filled over 200 prescriptions per day.
Languages
English
Full Professional
Timeline
Pharmacy Technician
CVS Pharmacy Health
03.2021 - Current
Food Worker
Firehouse Subs
04.2019 - 03.2021
High School Diploma -
Chancery High School
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