Sade Green
Detroit
Summary
Professional with experience in streamlining billing processes through electronic claim submissions, resulting in enhanced accuracy and reduced processing times. Conducted compliance audits to ensure adherence to Medicare regulations, leading to improved federal guideline compliance. Collaborated effectively with healthcare providers to resolve billing discrepancies, which strengthened relationships and expedited payment cycles. Analyzed billing data to identify trends, facilitating strategic adjustments that optimized revenue cycle management.
Overview
2025
2025
years of professional experience
2011
2011
years of post-secondary education
Work History
Medical Call Center Representative
Trinity Health
Plymouth
11.2021 - 02.2025
- Provided exceptional customer service by efficiently managing patient inquiries and resolving issues, enhancing patient satisfaction.
- Utilized advanced telecommunication systems to handle high call volumes, ensuring prompt responses and effective communication.
- Collaborated with healthcare professionals to streamline appointment scheduling processes, improving operational efficiency and patient flow.
Medicare Billing Specialist
Medicare- PPO
Southfield
08.2018 - 10.2021
- Streamlined billing processes by implementing electronic claim submissions, enhancing accuracy and reducing processing time significantly.
- Ensured compliance with Medicare regulations by conducting regular audits, resulting in improved adherence to federal guidelines.
- Collaborated with healthcare providers to resolve billing discrepancies, fostering stronger relationships and expediting payment cycles.
- Analyzed billing data to identify trends and issues, leading to strategic adjustments that optimized revenue cycle management.
Certified Medical Assistant
Plymouth Urgent Care
Canton
08.2013 - 07.2018
- Assisted in patient intake processes, ensuring accurate information collection and enhancing overall patient flow efficiency.
- Conducted routine medical procedures, adhering strictly to safety protocols and improving patient care quality.
- Collaborated with healthcare team members to develop treatment plans, fostering a patient-centered approach to care.
- Opened/Closed facilities upon providers request.
Medical Records Clerk
Beaum
Education
Associate of Arts - English Literature
Henry Ford College
Dearborn, MI 02.2011 - 02.2013
Certified Medical Assistant - Medical Assistant
Everest Institute
Southfield, MI 09.2009 - 07.2010
Mumford High School
Detroit, MISkills
- Medicare billing
- Electronic claims
- Compliance auditing
- Revenue cycle management
- Patient intake
- Medical procedures
- Team collaboration
- Time management capabilities
- EHR systems
Timeline
Medical Call Center Representative
Trinity Health
11.2021 - 02.2025
Medicare Billing Specialist
Medicare- PPO
08.2018 - 10.2021
Certified Medical Assistant
Plymouth Urgent Care
08.2013 - 07.2018
Associate of Arts - English Literature
Henry Ford College
02.2011 - 02.2013
Certified Medical Assistant - Medical Assistant
Everest Institute
09.2009 - 07.2010
Medical Records Clerk
Beaum
Mumford High School